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None (205) · No (497) · Yes (376) · {{{Standalone}}} (134)
productshort:
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Role:
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TocName:
None (542) · Getting Started (5) · WFM Primers (4) · Screening rules (3) · Manage DID Groups with IVR Administration (3) · Click-to-Dial (3) · Intelligent Workload Distribution (3) · Integrating Gplus Adapter in Lightning (3) · Configure Agent UI (3) · GVP PaaS (3) · Configuring SSO (3) · Create your first bot (3) · Creating and managing DID Groups (3) · Service Client API (3) · Set up IWD (3) · Provision IVR Profiles yourself (3) · Migrating to Gplus Adapter (v9) (3) · Screen Pop (3) · Provisioning IVR profiles yourself (3) · Activity History (3)
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UseCase:
None (1184) · BO02 (3) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
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None (1208) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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