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Article > ComingSoon: Other & Product : Callback or Reporting

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Standalone:
None (2) · No (399) · Yes (4)
productshort:
Draft:PEC-CAB (23) · Draft:PEC-REP (188) · PEC-CAB (22) · PEC-REP (172)
Platform:
None (63) · GenesysEngage-cloud (342)
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Role:
None (80) · Administrator (46) · Administrator, Agent, Supervisor (2) · Administrator, Developer (5) · Administrator, Developer, Supervisor (2) · Administrator, Supervisor (226) · Developer (2) · Supervisor (42)
DisplayName:
Logging (5) · Final Disposition Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Bot Analytical Dashboard (4) · Agent Login-Logout Details Report (4) · Agent Group Membership Details Report (4) · Agent State Details Report (4) · Weekly Agent Group Performance Dashboard (4) · Agent Details Activity Report (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Metrics (3) · Upgrade, rollback, or uninstall RAA (3)
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TocName:
None (78) · Agent Group Membership Details Report (4) · Bot Analytical Dashboard (4) · Agent State Details Report (4) · Agent Login-Logout Details Report (4) · Final Disposition Dashboard (4) · Agent Details Activity Report (4)
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Dimension:
None (385) · CallbackClickToCall (6) · RealTime (14)
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Manual:
None (4) · Administrator (40) · CABPEGuide (9) · CX Insights (2) · GCXIPEGuide (15) · GIM (1) · GIMPEGuide (14) · GVP (4) · PulsePEGuide (9) · RAAPEGuide (6) · RPRT (257) · RT (44)
Application:
None (92) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · IVR Administration (4) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (201)
UseCase:
None (405)
PEPageType:
None (361) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (8) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (13) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (9)

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