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Article > ComingSoon: None & Product : Genesys Predictive Routing or Voice Microservices or Workforce Management

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Standalone:
None (67) · No (25) · Yes (26)
productshort:
Draft:PE-GPR (12) · Draft:PEC-WFM (33) · Draft:VM (28) · PE-GPR (9) · PEC-WFM (22) · VM (14)
Platform:
None (69) · GenesysEngage-cloud (47) · GenesysEngage-onpremises (1) · PureEngage (1)
ComingSoon: (Click arrow to add another value)
Role:
None (107) · Supervisor (11)
DisplayName:
None (25) · Architecture (4) · What you can monitor (4) · Event attributes (3) · How Does GPR Score Agents? (3)
Other values:
TocName:
None (68) · Cleanup Master Schedule Window (2) · Configuration (2) · Genesys Predictive Routing API (1) · How autogranting works (2) · How Does GPR Score Agents? (3) · Logging in and out (2) · Logging Off (1) · Master Schedule (2) · Multi-site trading (2) · NFW: General Parameters (1) · NFW: Select Activity (1) · Organization (2) · Performance (2) · Performance Alerts View (2) · Reports List (2) · Reviewing Messages (2) · Routing Scenarios Using GPR (2) · Scenario Intra-Day: Edit Comments Dialog Box (1) · Scenario Intra-Day: Options Dialog Box (1) · Scenario Intra-Day: Review Messages (Save) Dialog Box (1) · Schedule Filter Dialog (1) · Staffing Budgeting Information (1) · Statuses Filter Dialog (1) · Topics (2) · View your uploaded data (2) · Viewing exception totals (2) · WFM Primers (2) · What you can monitor (4) · Workforce Management 8.5 Agent Help (1)
Dimension:
None (112) · GPRAnalysis (4) · GPRDataUpload (2)
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Manual:
None (11) · Administrator (4) · Agent (6) · Deployment (3) · Developers (3) · ETLRef (2) · Help (14) · Super (5) · Supervisor (27) · SupervisorHelp (2) · VM (1) · VMEventsandModels (22) · VMPEGuide (18)
Application:
None (107) · Workforce Management (11)
UseCase:
None (118)
PEPageType:
None (114) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2)

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