Dashboards
From Genesys Documentation
This topic is part of the manual Work with Genesys CX Insights Reports for version Current of Reporting.
Contents
Learn about dashboards, which provide visual summaries of activity in your contact center, and are organized to suit your role in the organization.
Related documentation:
RSS:
Dashboards (stored in the Dashboards folder) are ready-to-use, but as always, can be modified to suit your specific business needs.
About the Dashboards
The following dashboards are available in the CX Insights > Dashboards folder:
Plus dashboards in other folders, such as the following:
Related topics
- Go back to the complete list of available reports.
- Learn how to generate historical reports.
- Learn how to read and understand reports.
- Learn how to create or customize reports.
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