Difference between revisions of "PrivateEdition/Current/PEGuide"
From Genesys Documentation
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|defaultform=Form:Article | |defaultform=Form:Article | ||
|Auto=Crafted summary table | |Auto=Crafted summary table | ||
| − | |DisplayName=Setting up Genesys | + | |DisplayName=Setting up Genesys Multicloud CX Private Edition |
| − | |Context=This guide provides general information covering what you need to know about setting up Genesys | + | |Context=This guide provides general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment. |
| − | |Description=Genesys | + | |Description=Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components. |
|TSSection={{TSSection | |TSSection={{TSSection | ||
|sectionheading=Overview | |sectionheading=Overview | ||
| − | |description=Learn about Genesys | + | |description=Learn about Genesys Multicloud CX private edition. |
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Overview}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Overview}} | ||
*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Architecture}} | *{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Architecture}} | ||
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}}{{TSSection | }}{{TSSection | ||
|sectionheading=Requirements | |sectionheading=Requirements | ||
| − | |description=Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys | + | |description=Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Multicloud CX private edition. |
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Prerequisites|display text=Software requirements}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=Prerequisites|display text=Software requirements}} | ||
*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=StorageReq|display text=Storage requirements}} | *{{Link-SomewhereInThisVersion|manual=PEGuide|topic=StorageReq|display text=Storage requirements}} | ||
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}}{{TSSection | }}{{TSSection | ||
|sectionheading=Deployment overview | |sectionheading=Deployment overview | ||
| − | |description=Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys | + | |description=Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Multicloud CX private edition. |
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=DepTour|display text=Quick deployment tour}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=DepTour|display text=Quick deployment tour}} | ||
*Find all {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=service-level deployment guides}} | *Find all {{Link-AnywhereElse|product=PrivateEdition|version=Current|manual=PEGuide|topic=GEServices|display text=service-level deployment guides}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Configure your environment | |sectionheading=Configure your environment | ||
| − | |description=Learn about the topology, namespace recommendations, and security settings for configuring your Genesys | + | |description=Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Multicloud CX private edition environment. |
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigNetwork|display text=Network settings}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigNetwork|display text=Network settings}} | ||
*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigNamespace|display text=Creating namespaces}} | *{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigNamespace|display text=Creating namespaces}} | ||
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*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigLog|display text=Configuring logging}} | *{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ConfigLog|display text=Configuring logging}} | ||
}}{{TSSection | }}{{TSSection | ||
| − | |sectionheading=Deploy Genesys | + | |sectionheading=Deploy Genesys Multicloud CX private edition |
| − | |description=Learn about how to deploy Genesys | + | |description=Learn about how to deploy Genesys Multicloud CX private edition. |
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ContDepOrder|display text=Order of services deployment}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ContDepOrder|display text=Order of services deployment}} | ||
*{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ManageServices|display text=Downloading your Genesys Engage containers}} | *{{Link-SomewhereInThisVersion|manual=PEGuide|topic=ManageServices|display text=Downloading your Genesys Engage containers}} | ||
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}}{{TSSection | }}{{TSSection | ||
|sectionheading=Uninstall | |sectionheading=Uninstall | ||
| − | |description=Learn about the steps involved in uninstalling Genesys | + | |description=Learn about the steps involved in uninstalling Genesys Multicloud CX private edition. |
|relatedarticles=*{{Notices|Notice=PEComingSoon}} | |relatedarticles=*{{Notices|Notice=PEComingSoon}} | ||
}}{{TSSection | }}{{TSSection | ||
|sectionheading=Troubleshooting | |sectionheading=Troubleshooting | ||
| − | |description=Find out how to troubleshoot if you encounter any issues while deploying Genesys | + | |description=Find out how to troubleshoot if you encounter any issues while deploying Genesys Multicloud CX private edition. |
|relatedarticles=*{{Notices|Notice=PEComingSoon}} | |relatedarticles=*{{Notices|Notice=PEComingSoon}} | ||
}} | }} | ||
|inherit=no | |inherit=no | ||
}} | }} | ||
Revision as of 20:29, November 9, 2021
The following topics are defined for this manual but are not included in the list of topics: OpenShift security settings, Setting up an OpenShift Container Registry, Understanding versions, Install Container Ingress Service (CIS), Configure VXLAN on OpenShift, Overview of F5 BIG-IP for OpenShift, Configure F5 SIP-ALG, SBC Integration
This manual is for version Current of Genesys Multicloud CX Private Edition.
Contents
This guide provides general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.
Related documentation:
RSS:
Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components.
Overview
Learn about Genesys Multicloud CX private edition.
Requirements
Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Multicloud CX private edition.
Deployment overview
Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Multicloud CX private edition.
Configure your environment
Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Multicloud CX private edition environment.
Deploy Genesys Multicloud CX private edition
Learn about how to deploy Genesys Multicloud CX private edition.
Upgrade
Learn about different types of upgrades supported by Genesys Engage services.
Uninstall
Learn about the steps involved in uninstalling Genesys Multicloud CX private edition.
- Content coming soon
Troubleshooting
Find out how to troubleshoot if you encounter any issues while deploying Genesys Multicloud CX private edition.
- Content coming soon
Comments or questions about this documentation? Contact us for support!