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Revision as of 12:09, September 9, 2021
Contents
This guide provides general information covering what you need to know about setting up Genesys Engage cloud private edition in your environment.
Genesys Engage cloud private edition is a microservices-based contact center offering that adopts containerization technology for all the components.
Overview
Learn about Genesys Engage cloud private edition.
Requirements
Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Engage cloud private edition.
Deployment overview
Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Engage cloud private edition.
Configure your environment
Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Engage cloud private edition environment.
Deploy Genesys Engage cloud private edition
Learn about how to deploy Genesys Engage cloud private edition.
Upgrade
Learn about different types of upgrades supported by Genesys Engage services.
Uninstall
Learn about the steps involved in uninstalling Genesys Engage cloud private edition.
- Content coming soon
Troubleshooting
Find out how to troubleshoot if you encounter any issues while deploying Genesys Engage cloud private edition.
- Content coming soon