Difference between revisions of "PrivateEdition/Current/PEGuide"
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|description=Learn about the steps involved in uninstalling Genesys Multicloud CX private edition. | |description=Learn about the steps involved in uninstalling Genesys Multicloud CX private edition. | ||
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Latest revision as of 03:31, March 31, 2023
Contents
This guide provides general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.
Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components.
Overview
Learn about Genesys Multicloud CX private edition, its architecture, the private edition services, and an overview on private edition's networking, and security.
Requirements
Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Multicloud CX private edition.
Deployment overview
Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Multicloud CX private edition.
Configure your environment
Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Multicloud CX private edition environment.
Deploy private edition
Learn about how to deploy Genesys Multicloud CX private edition.
Upgrade
Learn about different types of upgrades supported by Genesys Multicloud CX services.
Uninstall
Learn about the steps involved in uninstalling Genesys Multicloud CX private edition.
References