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Article > Standalone: None & Role: None & Product : Genesys Use Cases or Reporting

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productshort:
Draft:PEC-REP (175) · Draft:UseCases (5) · PEC-REP (39) · UseCases (10)
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None (101) · GenesysEngage-cloud (128)
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None (46) · Architecture (11) · High availability and disaster recovery (6) · Callback reports (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (4) · Agent Login-Logout Details Report (4) · Agent State Details report (4)
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None (102) · Callback reports (5) · Outbound Contact reports (5) · Agent Group Membership Details Report (4) · Agent Login-Logout Details Report (4) · Agent State Details report (4) · Email reports (3) · Dashboards (3) · Designer reports (3) · Details reports (3) · Predictive Routing Queue Statistics Report (3) · Queues reports (3) · Predictive Routing Reports and Dashboards (3) · Predictive Routing Operational Report (3) · Predictive Routing Detail Report (3) · Predictive Routing A/B Testing Report (3) · Co-browse reports (3) · Chat reports (3) · Business Results reports (3) · Agents reports (3)
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UseCase:
None (229)
PEPageType:
None (215) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (10) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4)

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