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None (118) · No (186) · Yes (366) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (80) · Draft:ReleaseNotes (64) · ReleaseNotes (61) · Draft:PEC-WFM (46) · PEC-WFM (40) · Draft:PEC-AD (34) · PEC-REP (32) · PEC-AD (31) · ATC (28) · Draft:ATC (27) · Draft:GenesysEngageMulticloud (21) · Draft:System (19) · GenesysEngageMulticloud (17) · Draft:ContentAdmin (16) · Draft:Solution (15) · Draft:GAMD (15) · System (14) · Draft:PEC-GSM (13) · Draft:FieldSupport (11) · GAMD (11)
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Role:
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DisplayName:
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None (486) · Getting started (8) · Email (4) · Screen pops (4) · Workitems (4) · Activity History (4) · Multi-site trading (3) · Logging in and out (3) · Viewing exception totals (3) · How autogranting works (3)
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None (696) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (4) · Outbound,Outbound Administration (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (58)
UseCase:
None (780) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (801) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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