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Article > Platform : GenesysEngage-onpremises or PureConnect or None & ComingSoon : No or Yes

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Standalone:
None (50) · No (977) · Yes (68)
productshort:
Draft:ContentAdmin (76) · Draft:PrivateEdition (72) · PrivateEdition (51) · Draft:DES (41) · Draft:HCA (35) · Draft:PEC-REP (32) · Draft:PEC-DC (31) · Draft:PEC-AS (31) · Draft:GAMD (29) · PEC-DC (28) · GAMD (28) · DES (24) · ContentAdmin (23) · PEC-REP (22) · Draft:Mixed (22) · Draft:PEC-Developer (21) · Draft:PEC-REC (21) · Draft:PE-GPR (20) · Draft:System (17)
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Role:
None (821) · Administrator (200) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (2) · Administrator, Developer (13) · Administrator, Supervisor (11) · Adminstrator (2) · Agent (8) · Agent, Supervisor (8) · Developer (11) · Supervisor (17)
DisplayName:
Logging (23) · None (16) · Metrics (16) · Get started (10) · Interdependencies (8) · Architecture (7) · Manage personally identifiable information (4) · Augment & Optimize (4) · Monitoring your services (4) · Manage standard responses (4) · Manage custom variables (4) · Manage field codes (4) · Provision API keys (4) · Storage requirements (4) · Getting started (4) · Deploy Digital Channels using Docker Compose (4) · Enabling monitoring in OpenShift Container Platform (4) · Agent Assist tab (4) · Enable a tenant for Digital Channels (4) · Provisioning overview (4)
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TocName:
None (458) · Upgrade, rollback, or uninstall (21) · Configuration (8) · PureConnect (7) · Getting started (4) · Installation (4) · Description (4) · Manage field codes (4) · Manage PII (4) · Manage standard responses (4) · Prerequisites (4) · Click-to-call (4) · Screen pops (4) · Functioning (4) · Activity History (4)
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Dimension:
None (1054) · ADResponse (6) · ADResponses (2) · BasicApp (5) · bots (1) · GPR Data Upload (2) · GPRDataUpload (4) · Journey (5) · Modules (2) · Outbound (2) · sr (12)
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Manual:
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Application:
None (952) · Agent Desktop (1) · Agent Setup (15) · Agent Setup, Agent Workspace, Digital Channels (2) · Agent Workspace (2) · Agent Workspace, Agent Setup (6) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Workforce Management (2) · App Studio (6) · Designer (73) · intelligent Workload Distribution (2) · IVR Administration (2) · Recording (2) · Reporting, Reporting GCXI (11) · Workforce Management (17)
UseCase:
None (1090) · BO02 (3) · CE01, CE19 (1) · CE06 (1)
PEPageType:
None (885) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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