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Article > Product : Intelligent Workload Distribution or Solutions or Workforce Management & Application: None

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Standalone:
None (64) · No (269) · Yes (39)
productshort:
Draft:PEC-IWD (41) · Draft:PEC-WFM (154) · Draft:Solution (14) · PEC-IWD (38) · PEC-WFM (115) · Solution (10)
Platform:
None (76) · Genesys Multicloud CX (2) · GenesysCloud (8) · GenesysEngage-cloud (284) · PureConnect (2)
ComingSoon:
None (81) · No (290) · Yes (1)
Role:
None (340) · Administrator (26) · Administrator, Developer (4) · Administrator, Developer, Supervisor (2)
DisplayName:
None (21) · Getting started (9) · Logging in and out (8) · Architecture (5) · Configure IWD (4) · Before you begin (4) · High availability and disaster recovery (4) · Overview (4) · Set up IWD (3) · Trading (3)
Other values:
TocName:
None (60) · Getting started (9) · Logging in and out (8) · Upgrade, rollback, or uninstall (4) · Overview (4) · Trading (3) · Set up IWD (3)
Other values:
Dimension:
None (362) · bots (2) · Journey (4) · Outbound (2) · WebChat (2)
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Manual:
None (37) · Administrator (50) · Agent (10) · Developers (1) · ETLRef (16) · IWDDMPEGuide (20) · IWDPEGuide (22) · Super (33) · Supervisor (140) · SupervisorHelp (42) · User (1)
Application: (Click arrow to add another value)
UseCase:
None (365) · BO02 (1) · BO02, BO03 (2) · ce18, ce31 (2) · CE31, CE41, EE31 (2)
PEPageType:
None (353) · 55cef4ff-9306-4313-8fd8-377282a38478 (4) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (4) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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