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Article > Product : Developer or Intelligent Workload Distribution or Web Services and Applications & Application: None & PEPageType : 2cad3824-b3b9-43aa-a726-143cc1aaefe2 or 55cef4ff-9306-4313-8fd8-377282a38478 or None

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Standalone:
None (38) · No (95) · Yes (9)
productshort:
Draft:Developer (2) · Draft:GWS (2) · Draft:PEC-Developer (58) · Draft:PEC-IWD (34) · GWS (1) · PEC-Developer (15) · PEC-IWD (30)
Platform:
None (85) · GenesysCloud (2) · GenesysEngage-cloud (55)
ComingSoon:
None (65) · No (76) · Yes (1)
Role:
None (126) · Administrator (9) · Developer (7)
DisplayName:
None (18) · High availability and disaster recovery (4) · System namespace (3) · Media namespace (3) · Agent namespace (3) · Email namespace (3) · Developer Sandbox (3) · Service Client API (3) · Interaction namespace (3) · Set up IWD (3) · Configuration namespace (3) · Voice namespace (3) · Architecture (3)
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TocName:
None (75) · Agent namespace (3) · Configuration namespace (3) · Configure IWD (2) · Developer Console (1) · Developer Sandbox (2) · Email namespace (3) · Frequently Asked Questions (2) · Genesys Multicloud CX APIs (1) · How IWD works (2) · Intelligent Workload Distribution (2) · Interaction namespace (3) · IWD Queries (2) · Media namespace (3) · Monitor work items and emails (2) · Prepare for Office 365 integration (2) · Roles and privileges for Workload Manager users (2) · Search, display, manage, and update work items (2) · Service Client API (3) · Set up Email (1) · Set up IWD (3) · System namespace (3) · Test IWD provisioning (2) · Upgrade, rollback, or uninstall (4) · Use Workload Manager (2) · View and set IWD global options (1) · View Summary (2) · View, edit, and create Categories and Rules (2) · View, edit, and create Endpoints (2) · View, edit, and create Prioritization schemas (2) · Voice namespace (3)
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UseCase:
None (139) · BO02 (1) · BO02, BO03 (2)
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