Setting up Genesys Multicloud CX Private Edition

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Revision as of 12:09, September 9, 2021 by Uma.jayakumar@genesys.com (talk | contribs) (Published)
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The following topics are defined for this manual but are not included in the list of topics: OpenShift security settings, Setting up an OpenShift Container Registry, Understanding versions, Install Container Ingress Service (CIS), Configure VXLAN on OpenShift, Overview of F5 BIG-IP for OpenShift, Configure F5 SIP-ALG, SBC Integration
This manual is for version Current of Genesys Multicloud CX Private Edition.

This guide provides general information covering what you need to know about setting up Genesys Engage cloud private edition in your environment.

Genesys Engage cloud private edition is a microservices-based contact center offering that adopts containerization technology for all the components.

Overview

Learn about Genesys Engage cloud private edition.

Requirements

Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Engage cloud private edition.

Deployment overview

Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Engage cloud private edition.

Configure your environment

Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Engage cloud private edition environment.

Deploy Genesys Engage cloud private edition

Learn about how to deploy Genesys Engage cloud private edition.

Upgrade

Learn about different types of upgrades supported by Genesys Engage services.

Uninstall

Learn about the steps involved in uninstalling Genesys Engage cloud private edition.

  • Content coming soon

Troubleshooting

Find out how to troubleshoot if you encounter any issues while deploying Genesys Engage cloud private edition.

  • Content coming soon

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