Difference between revisions of "VM/Current/VMPEGuide"
From Genesys Documentation
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{{MintyDocsManual | {{MintyDocsManual | ||
| − | |||
|version=Current | |version=Current | ||
|manual=Deployment | |manual=Deployment | ||
| − | |||
|defaultform=Form:Article | |defaultform=Form:Article | ||
| − | |alternateforms=Form:ArticleUnstructured, Form:TaskSummary | + | |alternateforms=Form:ArticlePEServiceArchitecture, Form:ArticlePEServiceMetrics, Form:ArticlePEServiceObservability, Form:ArticlePEServicePorts, Form:ArticlePEServiceUpgrade, Form:ArticleUnstructured, Form:TaskSummary, Form:ArticlePEServiceUpgrade |
|displayname={{MINTYDOCSPRODUCT}} Private Edition Guide | |displayname={{MINTYDOCSPRODUCT}} Private Edition Guide | ||
| − | |||
| − | |||
| − | |||
|topicslist=* -Overview | |topicslist=* -Overview | ||
** Overview | ** Overview | ||
| − | ** | + | ** Architecture1 |
| + | ** ArchitectureCrossRegion | ||
** HADR | ** HADR | ||
| + | ** Ports | ||
* -Configure and deploy | * -Configure and deploy | ||
** Planning | ** Planning | ||
| + | ** DeployConsul | ||
| + | ** DeployRedis | ||
** Configure | ** Configure | ||
** Provision | ** Provision | ||
** Deploy | ** Deploy | ||
** Upgrade | ** Upgrade | ||
| + | * -Upgrade, roll back, or uninstall | ||
| + | ** UpgradeVoiceMS | ||
* -Configure and deploy Voicemail | * -Configure and deploy Voicemail | ||
** PlanningVoicemail | ** PlanningVoicemail | ||
| Line 26: | Line 27: | ||
** DeployVoicemail | ** DeployVoicemail | ||
** UpgradeVoicemail | ** UpgradeVoicemail | ||
| − | * - | + | * -Observability |
| − | ** | + | ** Observability |
| − | ** | + | ** VoiceAgentStateServiceMetrics |
| + | ** VoiceCallStateServiceMetrics | ||
| + | ** VoiceConfigServiceMetrics | ||
| + | ** VoiceDialPlanServiceMetrics | ||
| + | ** VoiceFrontEndServiceMetrics | ||
| + | ** VoiceOrchestrationServiceMetrics | ||
| + | ** VoiceRegistrarServiceMetrics | ||
| + | ** VoiceRQServiceMetrics | ||
| + | ** VoiceSIPClusterServiceMetrics | ||
| + | ** VoiceSIPProxyServiceMetrics | ||
| + | ** VoiceVoicemailServiceMetrics | ||
| + | * -Functionality | ||
| + | ** FeatureSupport | ||
| + | ** AgentAssist | ||
| + | ** ProvisionTrunkSoftSwitch | ||
|Auto=Crafted summary table | |Auto=Crafted summary table | ||
|Context=Find links to all the topics in this guide. | |Context=Find links to all the topics in this guide. | ||
| Line 36: | Line 51: | ||
|description=Learn more about Voice Microservices and how to get started. | |description=Learn more about Voice Microservices and how to get started. | ||
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Overview}} | ||
| − | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Architecture}} | + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Architecture1|display text=Architecture}} |
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}} | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=HADR}} | ||
}}{{TSSection | }}{{TSSection | ||
| Line 42: | Line 57: | ||
|description=Find out how to configure and deploy Voice Microservices. | |description=Find out how to configure and deploy Voice Microservices. | ||
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Planning}} | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Planning}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=DeployConsul|display text=Consul requirements for Voice services}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=DeployRedis|display text=Redis requirements for Voice services}} | ||
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Configure}} | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Configure}} | ||
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Provision}} | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Provision}} | ||
| Line 47: | Line 64: | ||
*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade}} | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Upgrade}} | ||
}}{{TSSection | }}{{TSSection | ||
| − | |sectionheading= | + | |sectionheading=Observability |
|description=Learn how to monitor Voice Microservices with metrics and logging. | |description=Learn how to monitor Voice Microservices with metrics and logging. | ||
| − | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic= | + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=Observability|display text=Observability in Voice Microservices}} |
| − | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic= | + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceAgentStateServiceMetrics|display text=Agent State Service metrics and alerts}} |
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceCallStateServiceMetrics|display text=Call State Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceConfigServiceMetrics|display text=Config Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceDialPlanServiceMetrics|display text=Dial Plan Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceFrontEndServiceMetrics|display text=FrontEnd Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceOrchestrationServiceMetrics|display text=ORS metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceRegistrarServiceMetrics|display text=Voice Registrar Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceRQServiceMetrics|display text=Voice RQ Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceSIPClusterServiceMetrics|display text=Voice SIP Cluster Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceSIPProxyServiceMetrics|display text=Voice SIP Proxy Service metrics and alerts}} | ||
| + | *{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=VoiceVoicemailServiceMetrics|display text=Voicemail metrics and alerts}} | ||
| + | }}{{TSSection | ||
| + | |sectionheading=Functionality | ||
| + | |description=Find information about the differences between Voice Microservices and legacy applications. | ||
| + | |relatedarticles=*{{Link-SomewhereInThisVersion|manual=VMPEGuide|topic=FeatureSupport|display text=Feature support and known limitations}} | ||
}} | }} | ||
| + | |product=Draft:PrivateEdition | ||
| + | |pagination=no | ||
| + | |ServiceId=4d384b74-f61d-48f7-bace-30048213bf99 | ||
| + | |inherit=no | ||
}} | }} | ||
Latest revision as of 14:30, October 13, 2022
The following topics are defined for this manual but are not included in the list of topics: Architecture
This manual is for version Current of Voice Microservices.
Find links to all the topics in this guide.
Related documentation:
RSS:
Voice Microservices is a service available with the Genesys Multicloud CX private edition offering. Voice Microservices includes the Tenant Service, however there is a separate Private Edition Guide for the Tenant Service. For information about the Tenant Service, including provisioning, configuration, and deployment information, see the Tenant Service Private Edition Guide.
Overview
Learn more about Voice Microservices and how to get started.
Configure and deploy
Find out how to configure and deploy Voice Microservices.
Observability
Learn how to monitor Voice Microservices with metrics and logging.
- Observability in Voice Microservices
- Agent State Service metrics and alerts
- Call State Service metrics and alerts
- Config Service metrics and alerts
- Dial Plan Service metrics and alerts
- FrontEnd Service metrics and alerts
- ORS metrics and alerts
- Voice Registrar Service metrics and alerts
- Voice RQ Service metrics and alerts
- Voice SIP Cluster Service metrics and alerts
- Voice SIP Proxy Service metrics and alerts
- Voicemail metrics and alerts
Functionality
Find information about the differences between Voice Microservices and legacy applications.
Comments or questions about this documentation? Contact us for support!