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Article > productshort : Draft:PEC-GSM or PE-GPR & ComingSoon : No or Yes

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Standalone:
No (113) · Yes (4)
productshort: (Click arrow to add another value)
Platform:
None (11) · GenesysEngage-cloud (92) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (13)
ComingSoon: (Click arrow to add another value)
Role:
None (109) · Administrator (3) · Administrator, Reviewer (1) · Staff (4)
DisplayName:
Prerequisites (3) · None (2) · Upload interaction and other data (2) · How to configure score expressions (2) · Feature Analysis report (2) · Monitor predictor feature coverage (2) · Create and update predictors (2) · The Settings menu (2) · Create and update users and roles (2) · View KPI outcome (2) · View the Agent Profile schema (2) · View model accuracy (2) · View uploaded datasets (2) · View the Customer Profile schema (2) · Agent Variance report (2)
Other values:
TocName:
None (9) · Prerequisites (3) · Upload interaction and other data (2) · How to configure score expressions (2) · Feature Analysis report (2) · Create and update users and roles (2) · Create and update predictors (2) · The Settings menu (2) · Monitor predictor feature coverage (2) · View KPI outcome (2) · View the Customer Profile schema (2) · View uploaded datasets (2) · View the Agent Profile schema (2) · Agent Variance report (2) · View model accuracy (2)
Other values:
Dimension:
None (114) · GPR Data Upload (1) · GPRDataUpload (2)
Product:
None (2) · Genesys Predictive Routing (56) · Genesys Skills Management (59)
Manual:
None (4) · ADInst (4) · Admin (1) · AIUG (14) · AzInst (2) · Deployment (16) · Help (41) · KBA (10) · Loc (3) · PDNAA (5) · PDNAM (11) · PDNAU (2) · SOO (4)
Application:
None (116) · GPR Core Platform (1)
UseCase:
None (117)
PEPageType:
None (117)

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