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Article > Platform : GenesysEngage-cloud or GenesysEngage-cloud, PureConnect, GenesysCloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & TocName : Agent Group Membership Details Report or Use Cases Matrix or None

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Standalone:
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productshort:
ATC (1) · DC (2) · Docker (2) · Draft:ATC (1) · Draft:ContentAdmin (5) · Draft:DC (1) · Draft:Docker (6) · Draft:GAA (3) · Draft:GAMD (4) · Draft:GAWFM (2) · Draft:GDL (12) · Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-DC (1) · Draft:PEC-Dev (3) · Draft:PEC-GS (1) · Draft:PEC-OU (1) · Draft:PEC-REC (1) · Draft:PEC-REP (22) · Draft:PEC-SF (1) · Draft:PEC-WFM (2) · Draft:Sizing (2) · Draft:UCSales (1) · Draft:Usecases (1) · GDL (12) · PEC-AS (1) · PEC-CDDS (1) · PEC-DC (1) · PEC-GS (1) · PEC-OU (1) · PEC-REC (1) · PEC-REP (17) · PEC-WFM (1) · UCSales (2) · UseCases (1)
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DisplayName:
Agent Group Membership Details Report (9) · Pre-configure tenant objects (4) · Weekly Business Attribute Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4)
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Dimension:
None (112) · deploydigital (4)
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None (4) · Agent Setup (2) · Cloud Data Download Service (2) · Digital Channels (5) · Genesys Agent Assist (3) · Genesys Data Layer (24) · Genesys Docker Documentation (8) · Genesys Predictive Engagement (2) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Sizing Information (2) · Genesys Softphone (2) · Genesys Use Cases (1) · Gplus Adapter for Microsoft Dynamics 365 (4) · Gplus Adapter for WFM (2) · Internal Content Administration (5) · Outbound (CX Contact) (2) · Reporting (39) · Sales Collateral (3) · Success Factors for Genesys Multicloud CX (1) · Workforce Management (3)
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None (76) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · CX Contact (2) · Pulse Reporting (2) · Pulse Reporting, Reporting GCXI (4) · Reporting, Reporting GCXI (26) · Workforce Administration, Workforce Management (2)
UseCase:
None (114) · CE01 (2)
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