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Article > Role : Administrator, Agent, Developer, Supervisor or Administrator, Reviewer or Agent or Agent, Supervisor or Other & TocName : PureConnect or The Settings menu or None & PEPageType: None

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Standalone:
None (2) · No (71) · Yes (19)
productshort:
DES (1) · Draft:AUTH (1) · Draft:ContentAdmin (1) · Draft:DES (1) · Draft:GAA (2) · Draft:PE-GPR (2) · Draft:PEC-Admin (1) · Draft:PEC-Agent (2) · Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-DC (1) · Draft:PEC-Developer (4) · Draft:PEC-GS (1) · Draft:PEC-OU (1) · Draft:PEC-REP (14) · Draft:PEC-ROU (12) · Draft:PEC-WFM (1) · Draft:QNA (1) · Draft:Solution (1) · Draft:System (1) · GWS (1) · PE-GPR (2) · PEC-Agent (2) · PEC-AS (1) · PEC-CDDS (1) · PEC-DC (1) · PEC-Developer (3) · PEC-GS (1) · PEC-OU (1) · PEC-REP (14) · PEC-ROU (12) · PEC-WFM (1) · QNA (1) · System (1)
Platform:
None (46) · GenesysCloud (2) · GenesysEngage-cloud (44)
ComingSoon:
None (3) · No (89)
Role: (Click arrow to add another value)
DisplayName:
Manage custom variables (4) · Weekly Agent Group Utilization Dashboard (4) · Get started (4) · Weekly Agent Group Performance Dashboard (4) · The Settings menu (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4)
Other values:
TocName: (Click arrow to add another value)
Dimension:
None (88) · sr (4)
Product:
None (2) · Administrator (1) · Agent (4) · Agent Setup (2) · Cloud Data Download Service (2) · Designer (2) · Developer (7) · Digital Channels (1) · Genesys Agent Assist (2) · Genesys Authentication (1) · Genesys Predictive Routing (4) · Genesys Softphone (2) · Internal Content Administration (1) · Outbound (CX Contact) (2) · QnA Service (2) · Reporting (28) · Routing (12) · Routing and Designer (12) · Solutions (1) · System-Level Documentation (2) · Workforce Management (2)
Manual:
None (19) · Admin (1) · Administrator (2) · Agent (1) · Designer (2) · FldCod (24) · GenesysEngageCloudRN (1) · GWSPEGuide (1) · Help (4) · RPRT (26) · RT (2) · SCAPI (6) · User (2) · WebAPIs (1)
Application:
None (23) · Agent Desktop (1) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · CX Contact (2) · Designer (28) · IVR Administration (2) · Platform Administration (2) · Pulse Reporting (2) · Reporting, Reporting GCXI (26) · Workforce Administration, Workforce Management (2)
UseCase:
None (90) · CE01 (2)
PEPageType: (Click arrow to add another value)

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