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Article > Standalone: Yes & Role : Administrator or Administrator, Agent, Supervisor or None & Manual : CX Insights or Designer or GCXIMCPRG or PDMLibraryGIM or PEGuide or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-REP (310) · PEC-REP (248) · ATC (25) · Draft:ATC (24) · Draft:System (19) · System (14) · Draft:Solution (11) · Draft:PEC-WFM (9) · PEC-WFM (8) · Solution (7) · Documentation:PEC-REP (6) · Draft:ContentAdmin (5) · Draft:PEC-Admin (5) · Draft:GAM (4)
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Platform:
None (697) · Genesys Multicloud CX (3) · GenesysCloud (16) · GenesysEngage-cloud (51) · GenesysEngage-cloud, PureConnect, GenesysCloud (5) · GenesysEngage-onpremises (2) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (10)
ComingSoon:
None (661) · No (129) · Yes (2)
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DisplayName:
Deprecation-AllNotices (17) · User Data Call Survey Attributes (6) · Service Objects Attributes (6) · User Data Example Attributes (6) · Time Attributes (6) · Queue Metrics (5) · Callback Attributes (5) · Queue Attributes (5) · Co-browse metrics (5) · Predictive Routing Attributes (5) · Designer Attributes (5) · Designer metrics (5) · Callback Metrics (5) · Business Attribute Attributes (5) · Agent Attributes (5) · Chat Attributes (5) · Outbound Contact Attributes (5) · Genesys CX Insights Project (5) · Chat Metrics (5) · Co-browse attributes (5)
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TocName:
None (692)
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Dimension:
None (785) · bots (2) · OSHelp (1) · Outbound (2) · WebChat (2)
Product:
Reporting (400) · None (193) · Genesys Predictive Engagement (38) · System-Level Documentation (27) · Solutions (18) · Workforce Management (17) · nGAGEMENT (7) · Administrator (6) · Chat (6) · Internal Content Administration (5) · Cloud Data Download Service (4) · Designer (4) · Developer (4) · Digital Channels (4) · Agent Setup (4) · Agent Workspace (4) · Co-Browse (4)
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Manual: (Click arrow to add another value)
Application:
None (758) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (3) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Platform Administration (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · Outbound,Outbound Administration (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2)
UseCase:
None (776) · BO02, BO03 (2) · CE01 (2) · CE01, CE02, CE03 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (788) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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