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Standalone: (Click arrow to add another value)
productshort:
PEC-WFM (182) · Draft:PEC-WFM (179) · Draft:PEC-REP (76) · Draft:PEC-AD (34) · PEC-AD (31) · PEC-REP (29) · ATC (25) · Draft:ATC (24) · Draft:System (19) · System (14) · Draft:Solution (14) · Draft:GAMD (11) · GAMD (10) · Solution (10) · Draft:ContentAdmin (7) · PEC-GPA (7) · Draft:PEC-GPA (7) · Draft:WID (6) · Draft:GASN (6) · GASN (6)
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Platform:
None (272) · Genesys Multicloud CX (3) · GenesysCloud (16) · GenesysEngage-cloud (496) · GenesysEngage-cloud, PureConnect, GenesysCloud (6) · GenesysEngage-onpremises (19) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (11)
ComingSoon:
None (214) · No (613) · Yes (4)
Role:
None (468) · Administrator (28) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (16) · Administrator, Developer (6) · Administrator, Developer, Supervisor (4) · Agent (78) · Agent, Supervisor (60) · Developer (8) · Supervisor (157)
DisplayName:
Deprecation-AllNotices (17) · Getting started (8) · User Data Example Attributes (4) · Agent Assist tab (4) · How to manage inbound calls (4) · Logging in and out (4) · User Data Call Survey Attributes (4) · Schedules (4) · Genesys™ Products and Components EOL Life Cycle Table (4) · Service Objects Attributes (4) · Trading (4) · Time Attributes (4)
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TocName:
None (244) · Getting Started (10) · Email (4) · Trading (4) · Screen pops (4) · Logging in and out (4) · Workitems (4) · Activity History (4)
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Dimension:
None (816) · ADResponse (6) · ADResponses (2) · bots (2) · OSHelp (1) · Outbound (2) · WebChat (2)
Product:
Workforce Management (361) · None (110) · Agent Workspace (64) · Genesys Predictive Engagement (38) · System-Level Documentation (27) · Reporting (27) · Solutions (24) · Gplus Adapter for Microsoft Dynamics 365 (20) · Gplus Adapter for Salesforce (14) · Gplus Adapter for ServiceNow (11) · Widgets (10) · nGAGEMENT (7) · Internal Content Administration (7) · Agent (7) · Administrator (6) · Chat (6) · Co-Browse (6) · Outbound (CX Contact) (5)
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Manual: (Click arrow to add another value)
Application:
None (570) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (2) · Designer, Platform Administration (2) · GPR Core Platform (2) · IVR Administration (4) · Outbound,Outbound Administration (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (2) · Workforce Administration (2) · Workforce Administration, Workforce Management (2) · Workforce Management (211)
UseCase:
None (807) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (828) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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