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Standalone: (Click arrow to add another value)
productshort:
Draft:PEC-ROU (85) · Draft:PEC-REP (79) · PE-GPR (48) · Draft:PE-GPR (39) · Draft:PEC-WFM (32) · PEC-REP (32) · PEC-WFM (30) · ATC (25) · Draft:ATC (24) · Draft:PEC-IWD (21) · Draft:System (19) · Draft:PEC-CAB (18) · PEC-IWD (18) · PEC-CAB (18) · Draft:PEC-OU (17) · Draft:PEC-DC (16) · Draft:Solution (14) · System (14) · PEC-DC (14) · Draft:PEC-GPA (13)
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Platform:
None (279) · Genesys Multicloud CX (3) · GenesysCloud (22) · GenesysEngage-cloud (473) · GenesysEngage-cloud, PureConnect, GenesysCloud (5) · GenesysEngage-onpremises (5) · GenesysEngage-onpremises, PureConnect, GenesysCloud (6) · GenesysEngage_cloud (2) · PureConnect (2) · PureConnect, GenesysCloud, GenesysEngage-cloud (11)
ComingSoon:
None (326) · No (478) · Yes (4)
Role:
None (537) · Administrator (201) · Administrator, Agent (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (16) · Administrator, Developer (10) · Administrator, Developer, Supervisor (4) · Administrator, Reviewer (2) · Adminstrator (2) · Agent (6) · Agent, Supervisor (4) · Developer (10) · Staff (8) · Supervisor (2)
DisplayName:
Deprecation-AllNotices (17) · User Data Call Survey Attributes (4) · Genesys™ Products and Components EOL Life Cycle Table (4) · View KPI outcome (4) · View model accuracy (4) · Create and update users and roles (4) · Time Attributes (4) · The Settings menu (4) · User Data Example Attributes (4) · Get started (4) · Monitor predictor feature coverage (4) · Service Objects Attributes (4) · What you can monitor (4)
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TocName:
None (252) · The Settings menu (4) · Getting started (4) · What you can monitor (4) · Create and update users and roles (4) · View model accuracy (4) · View KPI outcome (4) · Monitor predictor feature coverage (4)
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Dimension:
None (771) · bots (2) · CallbackClickToCall (6) · GPRAnalysis (4) · GPRDataUpload (2) · Journey (6) · Metrics (6) · OSHelp (1) · Outbound (2) · sr (6) · WebChat (2)
Product:
None (133) · Genesys Predictive Routing (86) · Routing and Designer (86) · Workforce Management (62) · Genesys Predictive Engagement (38) · Intelligent Workload Distribution (38) · Callback (36) · Reporting (33) · System-Level Documentation (27) · Gplus Adapter for Salesforce (25) · Solutions (24) · eServices Manager (22) · Digital Channels (20) · Outbound (CX Contact) (19) · IVR Administration (16) · Genesys Softphone (15) · Developer (13) · Widgets (10) · Genesys Recording, Quality Management, and Speech Analytics (10) · Platform Administration (10)
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Manual: (Click arrow to add another value)
Application:
None (625) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · Agent Setup, Platform Administration (2) · Agent Workspace (5) · Agent Workspace, Agent Setup (2) · Agent Workspace, Agent Setup, Designer (4) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Agent Setup, Digital Channels (2) · Agent Workspace, Agent Setup, Intelligent Workload Distribution (2) · Agent Workspace, Agent Setup, Pulse Reporting, Reporting GCXI, Workforce Management (2) · Agent Workspace, Platform Administration (2) · Agent Workspace, Workforce Management (2) · Callback (34) · Callback, Designer, Platform Administration, Pulse Reporting, Reporting GCXI (2) · CX Contact (2) · Designer (10) · Designer, Platform Administration (2) · GPR Core Platform (2) · intelligent Workload Distribution (2) · IVR Administration (18) · Outbound,Outbound Administration (1) · Platform Administration (28) · Platform Administration, Agent Setup, Designer (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Recording (10) · Reporting Administration GCXI (2) · Workforce Administration (36) · Workforce Administration, Workforce Management (2)
UseCase:
None (782) · BO02 (2) · BO02, BO03 (2) · CE01 (4) · CE01, CE02, CE03 (2) · CE09,CE10 (2) · CE16 (2) · CE16, CE18, CE19, CE27, CE29 (2) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · EE01, EE02, EE03, EE10-A, EE28 (2) · SL09 (2)
PEPageType:
None (805) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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