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Article > productshort: PE-GPR & Platform : GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. or Other & ComingSoon: No & PEPageType: None

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View uploaded datasets (2) · Create and update predictors (2) · Agent Variance report (2) · Monitor predictor feature coverage (2) · How to configure score expressions (2) · The Settings menu (2) · Feature Analysis report (2) · Create and update users and roles (2) · Upload interaction and other data (2) · View KPI outcome (2) · View model accuracy (2) · View the Agent Profile schema (2) · View the Customer Profile schema (2)
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View uploaded datasets (2) · Create and update predictors (2) · Agent Variance report (2) · Monitor predictor feature coverage (2) · How to configure score expressions (2) · The Settings menu (2) · Feature Analysis report (2) · Create and update users and roles (2) · Upload interaction and other data (2) · View KPI outcome (2) · View model accuracy (2) · View the Agent Profile schema (2) · View the Customer Profile schema (2)
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