From Genesys Documentation
Upgrade, rollback, or uninstall
Learn how to upgrade, rollback, or uninstall Genesys Pulse. Service supports Helm rolling upgrade strategy.
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Upgrade Genesys Pulse
Update the <image-version> and <chart-versions> inputs with information for the new release, and follow instructions for installing helm charts in Shared Provisioning and Tenant Provisioning.
Rollback Genesys Pulse
Update the <image-version> and <chart-versions> inputs with information for the target release, and follow instructions for installing helm charts in Shared Provisioning and Tenant Provisioning.
Uninstall Genesys Pulse
Delete ConfigMaps and Secrets
- To delete pulse-postgres-configmap configmap, run the following command:
oc delete configmap pulse-postgres-configmap -n="pulse"
- To delete pulse-redis-configmap configmap, run the following command:
oc delete configmap pulse-redis-configmap -n="pulse"
- To delete pulse-postgres-secret secret, run the following command:
oc delete secret pulse-postgres-secret -n="pulse"
- To delete pulse-redis-secret secret, run the following command:
oc delete secret pulse-redis-secret -n="pulse"
- To delete pulse-gws-secret secret, run the following command:
oc delete secret pulse-gws-secret -n="pulse"
Uninstall Helm charts
- To uninstall init chart, run the following command:
helm uninstall pulse-init --namespace=pulse
- To uninstall pulse chart, run the following command:
helm uninstall pulse --namespace=pulse
- To uninstall init-tenant chart, run the following command:
helm uninstall pulse-init-tenant-<tenant-sid> --namespace=pulse
- To uninstall dcu chart, run the following command:
helm uninstall pulse-dcu-<tenant-sid> --namespace=pulse
- To uninstall lds chart, run the following command:
helm uninstall pulse-lds-<tenant-sid> --namespace=pulse
helm uninstall pulse-lds-vq-<tenant-sid> --namespace=pulse
- To uninstall permissions chart, run the following command:
helm uninstall pulse-permissions-<tenant-sid> --namespace=pulse
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