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| − | |Links={{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|display text=How | + | |Links={{Link-AnywhereElse|product=PEC-IWD|version=Current|manual=Administrator|display text=How IWD works}} |
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|Platform=GenesysEngage-cloud | |Platform=GenesysEngage-cloud | ||
|Type=Release Notes | |Type=Release Notes | ||
| − | |Links=[https://all.docs.genesys.com/ReleaseNotes/Current/GenesysEngage-cloud/Intelligent_Workload_Distribution | + | |Links=[https://all.docs.genesys.com/ReleaseNotes/Current/GenesysEngage-cloud/Intelligent_Workload_Distribution Intelligent Workload Distribution release notes] |
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Revision as of 12:06, April 28, 2021
Click on any of the following to see the documentation for that version:
Get Started
Release Notes
Provisioning & configuring IWD
- High-level overview of IWD setup
- Test IWD provisioning
- Roles and privileges for Workload Manager users
- View Summary
- View, edit, and create Categories and Rules
- View, edit, and create Prioritization schemas
- View, edit, and create Endpoints
- View, edit, and create Genesys Multicloud CX mailboxes
Working with work items in Workload Manager
Private Edition
Find detailed information about how to deploy this service in your environment.
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