Difference between revisions of "PrivateEdition/Current/Operations"

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|version=Internal
 
|version=Internal
 
|manual=Operations
 
|manual=Operations
|defaultform=Form:Article
 
 
|alternateforms=Form:Article, Form:ArticleUnstructured, Form:TaskSummary
 
|alternateforms=Form:Article, Form:ArticleUnstructured, Form:TaskSummary
 
|displayname=Operations
 
|displayname=Operations
 
|topicslist=* -Observability
 
|topicslist=* -Observability
 
** Monitoring Approach
 
** Monitoring Approach
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** EnableMonitoringServicesGKE
 
** SystemMetrics
 
** SystemMetrics
** MonitoringServices
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** Summary of monitoring support
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** Sample Prometheus queries
 
** Alerting
 
** Alerting
 
** Grafana configuration
 
** Grafana configuration
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** Sidecar logging
 
** Sidecar logging
 
** RWXlogging
 
** RWXlogging
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** Sample Kibana queries
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** Sample Log Explorer queries
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|defaultform=Form:Article
 
|Auto=Crafted summary table
 
|Auto=Crafted summary table
 
|DisplayName=Operations guide
 
|DisplayName=Operations guide
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|description=Learn about your monitoring tools, metrics, and handling alerts.
 
|description=Learn about your monitoring tools, metrics, and handling alerts.
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Operations|topic=Monitoring_Approach|display text=Monitoring overview and approach}}
 
|relatedarticles=*{{Link-SomewhereInThisVersion|manual=Operations|topic=Monitoring_Approach|display text=Monitoring overview and approach}}
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*{{Link-SomewhereInThisVersion|manual=Operations|topic=EnableMonitoringServicesGKE|display text=Enabling monitoring in GKE Platform}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=SystemMetrics|display text=System metrics}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=SystemMetrics|display text=System metrics}}
*{{Link-SomewhereInThisVersion|manual=Operations|topic=MonitoringServices|display text=Monitoring your services}}
+
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Summary_of_monitoring_support|display text=Summary of monitoring support}}
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*{{Link-SomewhereInThisVersion|manual=Operations|topic=Sample_Prometheus_queries|display text=Sample Prometheus queries}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Alerting|display text=Handling alerts}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Alerting|display text=Handling alerts}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Grafana_configuration|display text=Grafana configuration}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Grafana_configuration|display text=Grafana configuration}}
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*{{Link-SomewhereInThisVersion|manual=Operations|topic=Sidecar_logging|display text=Sidecar processed logging}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Sidecar_logging|display text=Sidecar processed logging}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=RWXlogging|display text=RWX (unstructured) logging}}
 
*{{Link-SomewhereInThisVersion|manual=Operations|topic=RWXlogging|display text=RWX (unstructured) logging}}
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*{{Link-SomewhereInThisVersion|manual=Operations|topic=Sample_Kibana_queries|display text=Sample Kibana queries}}
 +
*{{Link-SomewhereInThisVersion|manual=Operations|topic=Sample_Log_Explorer_queries|display text=Sample Logs Explorer queries}}
 
}}
 
}}
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|pagination=no
 
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}}
 
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Latest revision as of 19:31, March 12, 2023

The following topics are defined for this manual but are not included in the list of topics: Monitoring your services, Enabling monitoring in OpenShift Container Platform
This manual is for version Current of Genesys Multicloud CX Private Edition.

Learn how to use your own logging and monitoring tools to maintain optimal performance of Genesys Multicloud CX private edition services.

This guide provides the instructions and details for you to use your own logging and monitoring tools for Genesys Multicloud CX private edition services. It provides information on how the cluster administrators, developers, and other users specify how services and pods are monitored in projects. It covers details on how to deploy application alerts and customize them, as required. The guide also explains the logging approaches that the Genesys Multicloud CX private edition services use.

Logging

Find out the approaches of logging used by Genesys Multicloud CX services to write log files that contain the important diagnostic information for various issues that may arise.

Comments or questions about this documentation? Contact us for support!