Operations

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The following topics are defined for this manual but are not included in the list of topics: Monitoring your services
This manual is for version Current of Genesys Multicloud CX Private Edition.

Learn how to use your own logging and monitoring tools to maintain optimal performance of Genesys Multicloud CX private edition services.

This guide provides the instructions and details for you to use your own logging and monitoring tools for Genesys Multicloud CX private edition services. It provides information on how the cluster administrators, developers, and other users specify how services and pods are monitored in projects. It covers details on how to deploy application alerts and customize them, as required. The guide also explains the logging approaches that the Genesys Multicloud CX private edition services use.

Logging

Find out the approaches of logging used by Genesys Multicloud CX services to write log files that contain the important diagnostic information for various issues that may arise.