Difference between revisions of "PEC-REP"

Revision as of 13:10, September 2, 2021

Click on any of the following to see the documentation for that version:

Should you use the information on this page?

The documentation on this page describes Genesys CX Insights for Genesys Multicloud CX and Genesys Multicloud CX private edition.

How it works

Learn about the different kinds of reporting in Genesys Multicloud CX.

Release Notes

Find out about changes in each release.

Administrator

Learn about administration tools you can use.

Reporting in Genesys Multicloud CX

View detailed information about each type of reporting:

Developer Resources

Genesys Info Mart is the component behind the historical reports in your cloud deployment.

Private Edition

Find detailed information about how to deploy this service in your environment.

@@ Line 15: / Line 15: @@
 |Type=Release Notes
 |Description=Find out about changes in each release.
-|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GCXI|display text=GCXI release notes}}
+|Links=*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GCXI|display text=GCXI (historical reporting) Release Notes}}
-*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Pulse|display text=Pulse real-time reporting release notes}}
+*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=ReportingAnalytics|display text=RAA Release Notes}}
+*{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=Genesys_Pulse|display text=Pulse (real-time reporting) Release Notes}}
 *{{Link-AnywhereElse|product=ReleaseNotes|version=Current|manual=GenesysEngage-cloud|topic=GVP|display text=Genesys Voice Platform Release Notes}}
 *{{Link-Standalone|topic=PEC-REP/AllDeprecations|display text=Reporting deprecations}}