Before you begin

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This topic is part of the manual Telemetry Service Private Edition Guide for version Current of Telemetry Service.

Find out what to do before deploying Telemetry Service.

Download the Helm charts

Telemetry Service is composed of:

  • 1 Docker Container: tlm/telemetry-service:version
  • 1 Helm Chart: telemetry-service_version.tgz

For additional information about overriding Helm chart values, see Overriding Helm Chart values in the Genesys Multicloud CX Private Edition Guide.

For information about downloading Helm charts from JFrog Edge, see Downloading your Genesys Multicloud CX containers in the Setting up Genesys Multicloud CX Private Edition guide.

Genesys dependencies

For any kind of Telemetry deployment, the following service must be deployed and running before deploying the Telemetry service:

For a look at the high-level deployment order, see Order of services deployment.

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