Drilldown: SMART UseCase

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SMART UseCase > RequiresAll: None & Optional : EE14 or None & DocVersion : 1.0.0 or 1.1.2 or 1.1.4 or v 2.0.0 or ver 1.1.2 or Other

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MintyDocsVersion:
Current (73)
MintyDocsProduct:
Genesys Use Cases (73)
MintyDocsManual:
GenesysCloud (11) · GenesysEngage-onpremises (37) · PureConnect (25)
ID:
CE18 (3) · CE29 (3)
Other values:
Title:
None (48) · Connect a Voice Interaction to the Right Resource (1) · Genesys Advanced Text and Speech Analytics (1) · Genesys Blended AI Bots (1) · Genesys Call Routing (1) · Genesys Callback (1) · Genesys Chat Routing (1) · Genesys CRM Collaboration (1) · Genesys Employee Schedule Preferences (4) · Genesys KPI Insights (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Outbound Dialer (1) · Genesys Shift Bidding (1) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Social Media Routing (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys Voice Services (1) · Genesys Workforce Scheduling for Voice (1) · Predictive Engagement for Customer Service (1) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1) · Ressource Management (1)
Offering:
GenesysCloud (11) · GenesysEngage-onpremises (37) · PureConnect (25)
SellableItems:
None (31) · No sellable items (13) · CIM (12) · Genesys Infomart (8) · Please see prerequisits (7) · CIM (HA) (7) · Genesys Infomart - HA (optional) (6) · Genesys Interactive Insights (6) · Interaction Workspace (6) · Advanced Server (5) · CIM HA (Optional) (5) · Basic Session (4) · Please reference prerequisits (4) · Advanced Session (4) · SIP Interaction HA (optional) (4)
Other values:
RequiresAll: (Click arrow to add another value)
RequiresOr:
None (37) · CE01 (13) · CE01-S4B (3) · CE02 (13) · CE16 (6) · CE18 (9) · CE19 (2) · CE21 (1) · CE22 (1) · CE29 (5) · CE31 (1) · CE34 (3) · CE43 (3) · EE01 (10) · EE02 (10) · EE07 (6) · EE08 (6) · EE14 (1) · EE16 (1) · EE26 (9)
Optional: (Click arrow to add another value)
Exceptions:
None (71) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (73)
Video:
None (64) · 312195823 (1) · 398264777 (1) · 402727717 (1) · 412786353 (1) · 426274918 (1) · 426300472 (1) · 468979114 (1) · 473349437 (1) · 559066483 (1)
DocVersion: (Click arrow to add another value)

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