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Article > Platform : GenesysCloud or GenesysEngage-cloud, PureConnect, GenesysCloud or GenesysEngage-onpremises or PureEngage

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Standalone:
None (21) · No (403) · Yes (26)
productshort:
Draft:ContentAdmin (56) · Draft:ATC (42) · Draft:GAWFM (41) · ATC (27) · Draft:GAM (24) · Draft:DES (23) · GAM (22) · Draft:Mixed (22) · Draft:WID (18) · Draft:PE-GPR (17) · WID (16) · PE-GPR (13) · DES (10) · Draft:Docker (9) · Draft:BDS (9) · Draft:PEC-AD (9) · Draft:PEC-WFM (9) · PEC-WFM (8) · Mixed (8) · PEC-AD (6)
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ComingSoon:
None (77) · No (336) · Yes (37)
Role:
None (326) · Administrator (75) · Administrator, Agent, Supervisor (2) · Administrator, Developer (12) · Agent (2) · Agent, Supervisor (8) · Developer (10) · Supervisor (15)
DisplayName:
Agent Assist tab (4) · About the data we track (4) · Get started (4) · WebChat (3) · WebChatService (3) · Deploy the tracking snippet (3) · Deploy Data Loader (3) · Create a web messaging offer (3) · Gplus Adapter support for Service Client API (3) · Historical Reporting / Genesys CX Insights (3) · Available metrics (3) · An agent's experience in Genesys Cloud CX (3)
Other values:
TocName:
None (47) · Genesys Cloud CX (9) · Overview (5) · About the data we track (4) · Service Client API (3) · Available metrics (3) · Reporting (3) · WebChat (3) · Deploy Data Loader (3) · Deploy the tracking snippet (3)
Other values:
Dimension:
None (405) · ADResponse (6) · ADResponses (2) · BasicApp (5) · bots (1) · GPR Data Upload (2) · GPRDataUpload (4) · Sessions (2) · WebActions (1) · WebChat (6) · WebChatService (2) · WebMessaging (12) · WebTrackingLimit (2)
Product:
None (30) · Agent Desktop (1) · Agent folder (1) · Agent Setup (4) · Agent Workspace (14) · Billing Data Service (9) · Designer (32) · Digital Channels (7) · Genesys Agent Assist (1) · Genesys App Studio (4) · Genesys Docker Documentation (12) · Genesys Messaging Aggregation (4) · Genesys Multicloud CX Mixed Mode (12) · Genesys Predictive Engagement (65) · Genesys Predictive Routing (29) · Gplus Adapter for Salesforce (5) · Gplus Adapter for WFM (41) · Intelligent Workload Distribution (2) · Internal Content Administration (57) · nGAGEMENT (46) · Outbound (CX Contact) (2) · QnA Service (3) · Reporting (3) · Sales Collateral (7) · Solutions (6) · test (5) · Widgets (34) · Workforce Management (15)
Manual:
None (27) · Admin (49) · AdminGuide (33) · Administrator (8) · Agent (13) · AgentGuide (15) · ContentAreaDashboard (1) · CXContact (2) · DCPEGuide (4) · Deployment (110) · Designer (29) · Developers (4) · DockerVolumes (2) · Event (4) · GCAPI (24) · GCDeveloper (4) · GIMPEGuide (1) · GPAPEGuide (1) · ManageCC (4) · MessengerSDK (10) · PulseMetricsLibrary (2) · SDK (7) · SiteDashboard (1) · Small (2) · Supervisor (4) · SupervisorHelp (11) · Test (48) · Troubleshooting (5) · User (15) · UserGuide (4) · WritersGuide (4) · WWEPEGuide (2)
Application:
None (393) · Agent Setup (5) · Agent Workspace (2) · App Studio (4) · Designer (27) · Platform Administration (2) · Workforce Management (17)
UseCase:
None (447) · CE01, CE19 (1) · CE37 (2)
PEPageType:
None (447) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (3)

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