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Article > Product : Genesys Recording, Quality Management, and Speech Analytics or Gplus Adapter for Salesforce or Routing and Designer & Manual : Administrator or Agent or PEGuide

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Standalone:
None (9) · No (127)
productshort:
Draft:PEC-GPA (20) · Draft:PEC-REC (5) · Draft:PEC-ROU (87) · PEC-GPA (19) · PEC-REC (5)
Platform:
None (6) · GenesysCloud (2) · GenesysEngage-cloud (126) · GenesysEngage-onpremises (2)
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None (92) · No (44)
Role:
None (94) · Administrator (30) · Agent (12)
DisplayName:
None (6) · Activity History (4) · Gplus Adapter for Salesforce (v9) (4) · Click-to-Dial (4) · Getting started (3) · Integrating Gplus Adapter in Classic (2) · Configuring SSO (2) · Deploying the Screen Recording Service (2) · Gplus Adapter support for Service Client API (2) · Migrating to Gplus Adapter (v9) (2) · Access control for Recording users (2) · Recording certificate management (2) · Recording Cloud Backup Service (2) · Screen Pop (2) · Screen Pops (2) · Troubleshooting Gplus Adapter Integration with Salesforce (2) · Configuring and Using General Features (2) · Integrating Gplus Adapter in Lightning (2) · Working with Gplus Adapter for Salesforce (2)
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None (6) · Click-to-Dial (4) · Activity History (4) · Gplus Adapter for Salesforce (v9) (4) · Getting started (3) · Configuring SSO (2) · Deploying the Screen Recording Service (2) · Integrating Gplus Adapter in Classic (2) · Integrating Gplus Adapter in Lightning (2) · Migrating to Gplus Adapter (v9) (2) · Access control for Recording users (2) · Recording certificate management (2) · Recording Cloud Backup Service (2) · Screen Pop (2) · Screen Pops (2) · Service Client API (2) · Troubleshooting (2) · Configuring and Using General Features (2) · Working with Gplus Adapter (2)
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Dimension:
None (136)
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Application:
None (128) · Recording (8)
UseCase:
None (136)
PEPageType:
None (136)

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