Drilldown: Article
Article > Platform :
GenesysCloud or
GenesysEngage-cloud or
GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed.
& Manual:
CXContact
& Application:
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Apply Phone Number Filters (2) ·
Call Result Record Dashboard (2) ·
Campaign Group Event Record Dashboard (2) ·
Compliance Tools (2) ·
Configure a Dashboard (2) ·
Contact History Record Dashboard (2) ·
Create / Edit a Schedule (2) ·
Create an Analytics Dashboard Panel (2) ·
Create and Manage List Automation Tasks (2) ·
Create and Manage List Rules (2) ·
Create and Manage Trigger Rules (2) ·
CX Contact Help (1) ·
Device Import Detail Report Dashboard (2) ·
Dialing Modes and IVR Modes (2) ·
Filters (2) ·
Import / Export a Dashboard and Panels (2) ·
Job Record Dashboard (2) ·
Manage Suppression Lists (2) ·
Outbound Schedules Dashboard (2) ·
Pacing and Optimization (2) ·
Preloading Record Dashboard (2) ·
Schedules (2) ·
Settings (2) ·
SMS/EMAIL Record Dashboard (2) ·
User Actions Dashboard (2)
Apply Phone Number Filters (2) ·
Call Result Record Dashboard (2) ·
Campaign Group Event Record Dashboard (2) ·
Compliance Tools (2) ·
Configure a Dashboard (2) ·
Contact History Record Dashboard (2) ·
Create / Edit a Schedule (2) ·
Create an Analytics Dashboard Panel (2) ·
Create and Manage List Automation Tasks (2) ·
Create and Manage List Rules (2) ·
Create and Manage Trigger Rules (2) ·
CX Contact Help (1) ·
Device Import Detail Report Dashboard (2) ·
Dialing Modes and IVR Modes (2) ·
Filters (2) ·
Import / Export a Dashboard and Panels (2) ·
Job Record Dashboard (2) ·
Manage Suppression Lists (2) ·
Outbound Schedules Dashboard (2) ·
Pacing and Optimization (2) ·
Preloading Record Dashboard (2) ·
Schedules (2) ·
Settings (2) ·
SMS/EMAIL Record Dashboard (2) ·
User Actions Dashboard (2)
Showing below up to 49 results in range #1 to #49.
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D
- Draft:PEC-OU/Current/CXContact/calllistloading
- Draft:PEC-OU/Current/CXContact/callresult
- Draft:PEC-OU/Current/CXContact/campaigngroupevent
- Draft:PEC-OU/Current/CXContact/CompTools
- Draft:PEC-OU/Current/CXContact/contacthistory
- Draft:PEC-OU/Current/CXContact/CreateEditSchedule
- Draft:PEC-OU/Current/CXContact/createpanel
- Draft:PEC-OU/Current/CXContact/dashboardconfiguration
- Draft:PEC-OU/Current/CXContact/DialingModes
- Draft:PEC-OU/Current/CXContact/Filters
- Draft:PEC-OU/Current/CXContact/FTPAutomation
- Draft:PEC-OU/Current/CXContact/importexport
- Draft:PEC-OU/Current/CXContact/job
- Draft:PEC-OU/Current/CXContact/ListFilters
- Draft:PEC-OU/Current/CXContact/ListRules
- Draft:PEC-OU/Current/CXContact/PacingOptions
- Draft:PEC-OU/Current/CXContact/preloading
D cont.
- Draft:PEC-OU/Current/CXContact/Schedules
- Draft:PEC-OU/Current/CXContact/SchedulesDashboard
- Draft:PEC-OU/Current/CXContact/SettingsTab
- Draft:PEC-OU/Current/CXContact/smsemail
- Draft:PEC-OU/Current/CXContact/Suppression
- Draft:PEC-OU/Current/CXContact/TriggerRules
- Draft:PEC-OU/Current/CXContact/useractions
- Draft:PEC-OU/Current/CXContact/Welcome
P
- PEC-OU/Current/CXContact/calllistloading
- PEC-OU/Current/CXContact/callresult
- PEC-OU/Current/CXContact/campaigngroupevent
- PEC-OU/Current/CXContact/CompTools
- PEC-OU/Current/CXContact/contacthistory
- PEC-OU/Current/CXContact/CreateEditSchedule
- PEC-OU/Current/CXContact/createpanel
- PEC-OU/Current/CXContact/dashboardconfiguration
- PEC-OU/Current/CXContact/DialingModes
P cont.
- PEC-OU/Current/CXContact/Filters
- PEC-OU/Current/CXContact/FTPAutomation
- PEC-OU/Current/CXContact/importexport
- PEC-OU/Current/CXContact/job
- PEC-OU/Current/CXContact/ListFilters
- PEC-OU/Current/CXContact/ListRules
- PEC-OU/Current/CXContact/PacingOptions
- PEC-OU/Current/CXContact/preloading
- PEC-OU/Current/CXContact/Schedules
- PEC-OU/Current/CXContact/SchedulesDashboard
- PEC-OU/Current/CXContact/SettingsTab
- PEC-OU/Current/CXContact/smsemail
- PEC-OU/Current/CXContact/Suppression
- PEC-OU/Current/CXContact/TriggerRules
- PEC-OU/Current/CXContact/useractions