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Article > Platform : GenesysEngage-cloud or GenesysEngagecloud or PrivateEdition or PureConnect, GenesysCloud, GenesysEngage-cloud & Product : Digital Channels or Gplus Adapter for Salesforce or Routing and Designer & UseCase: None

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productshort:
DC (2) · Draft:DC (1) · Draft:PEC-DC (3) · Draft:PEC-GPA (19) · Draft:PEC-ROU (99) · PEC-DC (3) · PEC-GPA (16) · PEC-ROU (3)
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Role:
None (106) · Administrator (24) · Administrator, Agent (2) · Agent (14)
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Gplus Adapter for Salesforce (v9) (4) · Activity History (4) · Pre-configure tenant objects (4) · Click-to-Dial (4) · Getting started (4) · Terminate Call Block (2) · Screen Pop (2) · Screen Pops (2) · Migrating to Gplus Adapter (v9) (2) · Configuring SSO (2) · Configuring and Using General Features (2) · Explore the sample Designer application (2) · Terminate Block (Digital) (2) · Working with Gplus Adapter for Salesforce (2) · How Routing works (2) · Troubleshooting Gplus Adapter Integration with Salesforce (2) · How Gplus Adapter for Salesforce works (2) · Integrating Gplus Adapter in Lightning (2) · Integrate with Genesys Hub (2) · How Digital Channels works (2)
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None (5) · Click-to-Dial (4) · Activity History (4) · Getting started (4) · Gplus Adapter for Salesforce (v9) (4) · Configuring SSO (2) · Explore the sample Designer application (2) · Gplus Adapter SF (2) · How Digital Channels works (2) · Integrating Gplus Adapter in Lightning (2) · How routing works (2) · Migrating to Gplus Adapter (v9) (2) · Screen Pop (2) · Screen Pops (2) · Terminate Block (Digital) (2) · Terminate Call Block (2) · Troubleshooting (2) · Configuring and Using General Features (2) · Integrate with Genesys Hub (2) · Working with Gplus Adapter (2)
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None (146)

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