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Article > Platform : GenesysEngage-cloud or GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. & TocName: None

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Standalone:
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DC (2) · Draft:ContentAdmin (4) · Draft:DC (1) · Draft:GAA (3) · Draft:GAMD (4) · Draft:GAWFM (2) · Draft:GDL (12) · Draft:PEC-AS (1) · Draft:PEC-CDDS (1) · Draft:PEC-DC (1) · Draft:PEC-Dev (3) · Draft:PEC-GS (1) · Draft:PEC-OU (1) · Draft:PEC-REC (1) · Draft:PEC-REP (15) · Draft:PEC-SF (1) · Draft:PEC-WFM (2) · Draft:Sizing (2) · GDL (12) · PEC-AS (1) · PEC-CDDS (1) · PEC-DC (1) · PEC-GS (1) · PEC-OU (1) · PEC-REC (1) · PEC-REP (15) · PEC-WFM (1) · UseCases (1)
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Pre-configure tenant objects (4) · Weekly Self Service Containment Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Agent Group Performance Dashboard (4)
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None (90) · CE01 (2)
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