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Article > TocName : API Commands or Agent State Details Report or PureConnect or None & Product : Digital Channels or Reporting & Manual : DCPEGuide or RPRT or User

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Standalone:
None (18) · No (51)
productshort:
Draft:PEC-DC (19) · Draft:PEC-REP (16) · PEC-DC (18) · PEC-REP (16)
Platform:
None (37) · GenesysEngage-Cloud (32)
ComingSoon:
None (18) · No (51)
Role:
None (38) · Administrator (1) · Administrator, Supervisor (30)
DisplayName:
None (6) · About AI Connector (2) · About Digital Channels (2) · Agent State Details Report (4) · ANI Details Dashboard (2) · Architecture (2) · Before you begin (4) · Configure AI Connector (2) · Configure Digital Channels (2) · Deploy (2) · Deploy Digital Channels (2) · Enable a tenant for Digital Channels (2) · High availability and disaster recovery (2) · Logging (1) · Metrics (1) · Milestone Path Analysis Dashboard (2) · Pre-configure tenant objects (2) · Provision API keys (2) · Provision Digital Channels (1) · Provisioning overview (4) · Transfer Dashboard (2) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4)
TocName: (Click arrow to add another value)
Dimension:
None (67) · deploydigital (2)
Product: (Click arrow to add another value)
Manual: (Click arrow to add another value)
Application:
None (39) · Reporting, Reporting GCXI (30)
UseCase:
None (69)
PEPageType:
None (57) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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