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Article > productshort : PE-GPR or PEC-REP & Manual : Agent or Help or None & PEPageType: None

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Standalone:
None (5) · No (47) · Yes (30)
productshort: (Click arrow to add another value)
Platform:
None (34) · GenesysEngage-cloud (48)
ComingSoon:
None (39) · No (43)
Role:
None (75) · Administrator (1) · Administrator, Agent, Supervisor (1) · Administrator, Reviewer (1) · Staff (4)
DisplayName:
None (2) · Create and update predictors (2) · View uploaded datasets (2) · View the Customer Profile schema (2) · View the Agent Profile schema (2) · View model accuracy (2) · View KPI outcome (2) · Upload interaction and other data (2) · The Settings menu (2) · Monitor predictor feature coverage (2) · Feature Analysis report (2) · Create and update users and roles (2) · How to configure score expressions (2) · What you can monitor (2) · Agent Variance report (2)
Other values:
TocName:
None (34) · A/B model performance testing (1) · Agent Variance report (2) · Configure an account (1) · Configure your password policies (1) · Configure, train, and test models (1) · Create and test predictors and models (1) · Create and train predictors and models (1) · Create and update predictors (2) · Create and update users and roles (2) · Feature Analysis report (2) · How Does GPR Score Agents? (1) · How Predictive Routing works (1) · How reporting works (1) · How to configure score expressions (2) · Monitor predictor feature coverage (2) · Reset a password (1) · Reset your password (1) · Routing Scenarios Using GPR (1) · The Settings menu (2) · Upload Agent Profile data (1) · Upload Customer Profile data (1) · Upload data using the GPR web application (1) · Upload interaction and other data (2) · View Agent Details (1) · View Customer Details (1) · View Datasets Trends and Reports (1) · View jobs reports and details (1) · View KPI outcome (2) · View model accuracy (2) · View the Agent Profile schema (2) · View the Customer Profile schema (2) · View uploaded datasets (2) · View your uploaded data (1) · What you can monitor (2)
Dimension:
None (79) · GPRAnalysis (2) · GPRDataUpload (1)
Product:
None (27) · Genesys Predictive Routing (49) · Reporting (7)
Manual: (Click arrow to add another value)
Application:
None (80) · GPR Core Platform (1) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (1)
UseCase:
None (82)
PEPageType: (Click arrow to add another value)

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