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Article > DisplayName : Agents reports or Architecture or Metrics or Overview & Application : Callback or Recording or Reporting GCXI or None

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Standalone:
None (65) · No (39) · Yes (1)
productshort:
Draft:PEC-REP (11) · PEC-REP (8) · Draft:PrivateEdition (5) · Draft:HCA (4) · Draft:PEC-WFM (3) · Draft:ContentAdmin (3) · PrivateEdition (3) · Draft:PEC-IWD (3)
Other values:
Platform:
None (86) · GenesysEngage-cloud (14) · GenesysEngage-cloud, PureConnect (1) · GenesysEngage-cloud, PureConnect, GenesysCloud (1) · PureConnect, GenesysEngage-cloud (2) · PureEngage (1)
ComingSoon:
None (68) · No (35) · Yes (2)
Role:
None (101) · Administrator (2) · Administrator, Supervisor (2)
DisplayName: (Click arrow to add another value)
TocName:
None (82) · Agent Setup (1) · Agents reports (5) · Architecture (4) · Metrics (3) · Overview (10)
Dimension:
None (105)
Product:
None (8) · Agent Desktop (2) · Billing Data Service (1) · Callback (3) · Designer (2) · Digital Channels (3) · Email (3) · Event Stream (1) · Genesys Agent Assist (1) · Genesys Authentication (4) · Genesys Data Layer (2) · Genesys Dialog Engine (3) · Genesys Multicloud CX Private Edition (8) · Genesys Predictive Engagement (2) · Genesys Skills Management (1) · Genesys Voice Platform (2) · Genesys Web Services and Applications (2) · Gplus Adapter for Salesforce (2) · Gplus Adapter for WFM (2) · Health Check Agent (3) · Intelligent Workload Distribution (5) · Interaction Server (3) · Internal Content Administration (3) · Outbound (CX Contact) (2) · Reporting (19) · Telemetry Service (3) · Universal Contact Service (3) · Voice Microservices (4) · Web Services and Applications (1) · WebRTC (3) · Workforce Management (4)
Manual:
Deployment (6) · PulsePEGuide (5) · GCXIPEGuide (5) · TenantPEGuide (4) · IXNPEGuide (4) · AuthPEGuide (4) · VMPEGuide (4) · User (4) · PEGuide (4) · Admin (3) · GWSPEGuide (3) · GVPPEGuide (3) · IWDPEGuide (3) · TLMPEGuide (3) · EmailPEGuide (3) · DCPEGuide (3) · CXCPEGuide (3) · CABPEGuide (3) · WebRTCPEGuide (3) · UCSPEGuide (3)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (105)
PEPageType:
None (63) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (14) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28)

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