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Article > Product: Digital Channels & Application : Agent Workspace or None

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Standalone:
None (24) · No (56) · Yes (2)
productshort:
DC (9) · Draft:DC (7) · Draft:PEC-DC (37) · Draft:PEP-DC (1) · PEC-DC (28)
Platform:
None (68) · GenesysCloud (1) · GenesysEngage-cloud (7) · GenesysEngage-onpremises (6)
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Role:
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DisplayName:
None (11) · About AI Connector (2) · About Digital Channels (2) · About Digital Channels Admin (1) · Architecture (2) · Before you begin (4) · Configure Agent UI (1) · Configure Agent UI - Obsolete (1) · Configure AI Connector (2) · Configure Digital Channels (2) · Create Service Channel (1) · Deploy (2) · Deploy Digital Channels (2) · Deploy Digital Channels in Kubernetes (2) · Deploy Digital Channels using Docker Compose (4) · Deployment overview (1) · Enable a tenant for Digital Channels (4) · Genesys Widgets: Close the chat when an agent disconnects (2) · Getting started with Advanced Chat (2) · High availability and disaster recovery (2) · Integrate with Genesys Hub (2) · Learn about Digital Channels (1) · Logging (1) · Manage AI Integrations (1) · Manage API keys (1) · Manage SMS Keywords (1) · Metrics (1) · Persistent Chat across Different Domains (2) · Pre-configure tenant objects (4) · Provision API keys (4) · Provision Digital Channels (1) · Provision SMS (2) · Provisioning overview (4) · Setting up Integration for Inbound and Outbound SMS (2) · Setting up Integration for Outbound Email Campaigns (2) · Tenant Settings (1) · Upgrade, roll back, or uninstall Digital Channels (1) · Upgrade, rollback, or uninstall Digital Channels (1)
TocName:
None (63) · Configure Agent UI (2) · Create Service Channel (1) · Deploy in Kubernetes (2) · Deploy using Docker Compose (2) · Getting started with Advanced Chat (2) · Integrate with Genesys Hub (2) · Provision SMS (2) · Setting up Integration for Inbound and Outbound SMS (2) · Setting up Integration for Outbound Email Campaigns (2) · Upgrade, rollback, or uninstall (2)
Dimension:
None (78) · deploydigital (4)
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Manual:
None (2) · Administrator (14) · DCPEGuide (43) · Deployment (17) · Developers (6)
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UseCase:
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PEPageType:
None (69) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (4) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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