From Genesys Documentation
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|landingpage=No | |landingpage=No | ||
|definition=PureEngage chat incorporates chat interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | |definition=PureEngage chat incorporates chat interactions into your customers’ overall engagement history, routing them to the agents whose expertise best matches their needs. | ||
| − | | | + | |Platform=GenesysEngage-onpremises |
|ComingSoon=No | |ComingSoon=No | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-onpremises |
|Type=Get Started | |Type=Get Started | ||
|Title=How chat works | |Title=How chat works | ||
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|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-onpremises |
|Type=Release Notes | |Type=Release Notes | ||
|Title= | |Title= | ||
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|Columns= | |Columns= | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-onpremises |
|Type=Install and Config | |Type=Install and Config | ||
|Title=Administrator | |Title=Administrator | ||
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|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
| − | |Platform= | + | |Platform=GenesysEngage-onpremises |
|Type=Supervisor Features | |Type=Supervisor Features | ||
|Title=Supervisor | |Title=Supervisor | ||
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|Columns= | |Columns= | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=Agent Features | |Type=Agent Features | ||
|Title=Agent | |Title=Agent | ||
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=Developer Resources | |Type=Developer Resources | ||
|Title=Developer | |Title=Developer | ||
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}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
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|Type=Additional Resources | |Type=Additional Resources | ||
|Title= | |Title= | ||
Revision as of 11:44, July 15, 2020
Click on any of the following to see the documentation for that version:
How chat works
Release Notes
Supervisor
Developer
Additional Resources
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