From Genesys Documentation
(Published) |
|||
(One intermediate revision by the same user not shown) | |||
Line 31: | Line 31: | ||
|Type=Agent Features | |Type=Agent Features | ||
|Title=Using digital channels | |Title=Using digital channels | ||
− | |Description=If you're an agent or supervisor, see how to use digital channels in Agent | + | |Description=If you're an agent or supervisor, see how to use digital channels in Agent Workspace: |
|Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADMessaging|display text=Chat}} | |Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADMessaging|display text=Chat}} | ||
*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADemail|display text=Email}} | *{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADemail|display text=Email}} | ||
Line 43: | Line 43: | ||
|Description={{PrivateEditionBoilerplate|Boilerplate=3}} | |Description={{PrivateEditionBoilerplate|Boilerplate=3}} | ||
|Links=*{{Link-AnywhereElse|product=PEC-DC|version=Current|manual=DCPEGuide}} | |Links=*{{Link-AnywhereElse|product=PEC-DC|version=Current|manual=DCPEGuide}} | ||
+ | |Columns=No | ||
+ | }}{{MintyDocsProductLandingSections | ||
+ | |Type=Developer Resources | ||
+ | |Description=Find information about how to develop using the Digital Channels APIs. | ||
+ | |Links=* {{Link-AnywhereElse|product=PEC-DC|version=Current|manual=Developers}} | ||
|Columns=No | |Columns=No | ||
}} | }} |
Latest revision as of 19:19, July 28, 2022
Click on any of the following to see the documentation for that version:
How it works
Release Notes
Administrator
Setting up digital channels:
Using digital channels
If you're an agent or supervisor, see how to use digital channels in Agent Workspace:
Private Edition
Find detailed information about how to deploy this service in your environment.
Developer Resources
Find information about how to develop using the Digital Channels APIs.
Comments or questions about this documentation? Contact us for support!