Drilldown: SMART UseCase

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SMART UseCase > MintyDocsVersion: Current & RequiresOr : EE14 or None & Optional : CE07 or CE09 or None

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MintyDocsVersion: (Click arrow to add another value)
MintyDocsProduct:
None (1) · Genesys Use Cases (62)
MintyDocsManual:
GenesysCloud (14) · GenesysEngage-onpremises (22) · PureConnect (27)
ID:
CE29 (3) · CE18 (3) · CE19 (2) · CE37 (2) · CE22 (2) · EE23 (2) · CE16 (2) · CE12 (2) · EE24 (2) · EE25 (2) · CE09 (2) · CE07 (2) · CE02 (2) · CE01 (2)
Other values:
Title:
None (36) · Connect a Voice Interaction to the Right Resource (1) · Genesys Advanced Text and Speech Analytics (1) · Genesys Call Routing (1) · Genesys Chat Routing (1) · Genesys Contact Center Orchestration (1) · Genesys CRM Collaboration (1) · Genesys Employee Schedule Preferences (4) · Genesys KPI Insights (1) · Genesys Omnichannel Workforce Scheduling (1) · Genesys Outbound Dialer (1) · Genesys Personalized Routing (1) · Genesys Predictive Chatbots (1) · Genesys Shift Bidding (1) · Genesys Shrinkage Management (1) · Genesys SMS Routing (1) · Genesys Social Media Routing (1) · Genesys Speech Analytics (1) · Genesys Text and Speech Analytics for Compliance (1) · Genesys Text and Speech Analytics for Customer Service (1) · Genesys UCC Third-Party Integration (1) · Genesys Voice Bots (1) · Genesys Voice Services (1) · Genesys Workforce Scheduling for Voice (1) · Predictive Engagement for Customer Service (1)
Offering:
GenesysCloud (14) · GenesysEngage-onpremises (22) · PureConnect (27)
SellableItems:
None (32) · CIM (14) · Genesys Infomart (9) · CIM (HA) (9) · Interaction Workspace (8) · Genesys Interactive Insights (8) · Genesys Infomart - HA (optional) (8) · No sellable items (7) · SIP Business Continuity (Optional) (6) · SIP Interaction HA (optional) (6) · SIP Interaction (5) · Please reference prerequisits (5) · CIM HA (Optional) (5) · ASR and TTS (Optional) (4) · GVP HA (optional) (4)
Other values:
RequiresAll:
None (44) · BO02 (1) · CE01 (4) · CE02 (2) · CE07 (1) · CE18 (2) · CE31 (2) · CE43 (2) · EE13 (3) · EE14 (1) · EE16 (1) · EE22 (3) · OP04 (1)
RequiresOr: (Click arrow to add another value)
Optional: (Click arrow to add another value)
Exceptions:
None (63)
Requires:
None (63)
Video:
None (52) · 396472805 (1) · 402727717 (1) · 412786353 (1) · 426274918 (1) · 426300472 (1) · 443291013 (1) · 463028065 (1) · 473349437 (1) · 484607951 (1) · 499587183 (1) · 559066483 (1)
DocVersion:
None (2) · 1.0.0 (2) · 1.0.2 (2) · 1.0.5 (1) · 1.1.2 (1) · 2.1.4 (1) · V 1.0.0 (11) · v 1.0.1 (7) · v 1.0.2 (7) · v 1.0.3 (6) · v 1.0.4 (3) · V 1.1.1 (5) · v 1.1.2 (1) · v 1.1.3 (1) · v 1.1.4 (1) · v 1.2.1 (1) · v 1.2.3 (1) · v 1.2.4 (3) · v 1.2.5 (1) · ver 1.0.0 (1) · ver 1.0.1 (1) · ver 1.0.2 (1) · ver 1.1.2 (2) · version 1.1.4 (1)

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