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Article > productshort : Draft:GAWFM or Draft:PEC-WFM or PEC-GPA & Role : Administrator or Staff or Other & UseCase: None

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Standalone:
None (6) · No (154) · Yes (3)
productshort: (Click arrow to add another value)
Platform:
None (1) · GenesysCloud (1) · GenesysEngage-cloud (151) · GenesysEngage-onpremises (10)
ComingSoon:
None (6) · No (157)
Role: (Click arrow to add another value)
DisplayName:
Performance (2) · Performance Monitor View (2) · Gplus Adapter for Salesforce (v9) (2) · Time-Off Bidding (2) · Configuration (2) · Click-to-Dial (2) · Performance Intra-Day View (2) · Activity History (2) · Performance Alerts View (2) · What-If Window (2)
Other values:
TocName:
None (2) · Performance Monitor View (2) · Time-Off Bidding (2) · Gplus Adapter for Salesforce (v9) (2) · Configuration (2) · Click-to-Dial (2) · Performance Intra-Day View (2) · Performance (2) · Performance Alerts View (2) · What-If Window (2) · Activity History (2)
Other values:
Dimension:
None (160) · Metrics (3)
Product:
None (1) · Gplus Adapter for Salesforce (18) · Gplus Adapter for WFM (1) · Workforce Management (143)
Manual:
None (3) · Administrator (30) · Agent (35) · Developers (1) · ETLRef (6) · GAWFMPEGuide (1) · Supervisor (80) · SupervisorHelp (7)
Application:
None (24) · Agent Workspace, Agent Setup (1) · Workforce Administration (20) · Workforce Administration, Workforce Management (1) · Workforce Management (117)
UseCase: (Click arrow to add another value)
PEPageType:
None (162) · 55cef4ff-9306-4313-8fd8-377282a38478 (1)

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