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Article > Product : Agent or Routing and Designer or Voice Microservices & UseCase : BO02, BO03 or CE31, CE41, EE31 or None

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Standalone:
None (41) · No (124) · Yes (28)
productshort:
Draft:PEC-Agent (4) · Draft:PEC-ROU (115) · Draft:VM (43) · PEC-Agent (3) · PEC-ROU (4) · VM (24)
Platform:
None (91) · GenesysEngage-cloud (102)
ComingSoon:
None (140) · No (53)
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None (169) · Administrator (17) · Administrator, Developer (1) · Agent (6)
DisplayName:
None (9) · Get started (4) · Before you begin (4) · Architecture (4) · Event attributes (3)
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TocName:
None (70) · Upgrade, rollback, or uninstall the Voicemail Service (2) · Consul requirements for Voice services (2) · Configure the Voicemail Service (2) · Set up Genesys Task Routing (2) · Explore the sample Designer application (2) · Terminate Block (Digital) (2) · Topics (2) · Upgrade, rollback, or uninstall (2) · Terminate Call Block (2) · Getting Started (2) · How routing works (2) · Integrate third-party applications (2) · Agent 101 (2) · Provision the Voicemail Service (2)
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Application:
None (175) · Agent Workspace, Workforce Management (2) · Designer (14) · IVR Administration (2)
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PEPageType:
None (180) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (2) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (2) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (2)

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