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Article > ComingSoon: Other & Product : Genesys Skills Management or Gplus Adapter for Salesforce

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Standalone:
No (98) · Yes (5)
productshort:
Draft:PEC-GPA (26) · Draft:PEC-GSM (59) · PEC-GPA (18)
Platform:
None (13) · GenesysCloud (2) · GenesysEngage-cloud (84) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (3)
ComingSoon: (Click arrow to add another value)
Role:
None (64) · Administrator (23) · Administrator, Agent (2) · Agent (14)
DisplayName:
Click-to-Dial (4) · Activity History (4) · Gplus Adapter for Salesforce (v9) (4) · Prerequisites (3) · None (2) · Configuring SSO (2) · Troubleshooting Gplus Adapter Integration with Salesforce (2) · Screen Pops (2) · Screen Pop (2) · Migrating to Gplus Adapter (v9) (2) · Integrating Gplus Adapter in Lightning (2) · Integrating Gplus Adapter in Classic (2) · How Gplus Adapter for Salesforce works (2) · Gplus Adapter support for Service Client API (2) · Getting started (2) · Working with Gplus Adapter for Salesforce (2) · Configuring and Using General Features (2)
Other values:
TocName:
None (12) · Click-to-Dial (4) · Activity History (4) · Gplus Adapter for Salesforce (v9) (4) · Prerequisites (3) · Getting started (2) · Troubleshooting (2) · Service Client API (2) · Screen Pops (2) · Screen Pop (2) · Migrating to Gplus Adapter (v9) (2) · Integrating Gplus Adapter in Lightning (2) · Integrating Gplus Adapter in Classic (2) · Gplus Adapter SF (2) · Working with Gplus Adapter (2) · Configuring and Using General Features (2) · Configuring SSO (2)
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Dimension:
None (103)
Product: (Click arrow to add another value)
Manual:
None (5) · ADInst (4) · Admin (1) · Administrator (23) · Agent (12) · AIUG (14) · AzInst (2) · GPAPEGuide (5) · KBA (10) · Loc (3) · PDNAA (5) · PDNAM (11) · PDNAU (2) · SOO (4) · WWEAgent (2)
Application:
None (101) · Agent Workspace, Agent Setup (2)
UseCase:
None (103)
PEPageType:
None (98) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (1) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (1)

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