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Article > Platform: GenesysEngage-cloud & ComingSoon: No & TocName : Generate historical reports or Getting Started or None

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Standalone:
No (58) · Yes (13)
productshort:
DC (2) · Draft:ContentAdmin (1) · Draft:DC (1) · Draft:GAMD (1) · Draft:GAWFM (1) · Draft:PEC-AD (1) · Draft:PEC-AS (2) · Draft:PEC-CDDS (1) · Draft:PEC-COB (1) · Draft:PEC-DC (1) · Draft:PEC-Dev (2) · Draft:PEC-GPA (1) · Draft:PEC-GS (1) · Draft:PEC-OU (2) · Draft:PEC-REC (1) · Draft:PEC-REP (16) · Draft:PEC-WFM (6) · PEC-AD (1) · PEC-AS (1) · PEC-CDDS (1) · PEC-COB (1) · PEC-DC (1) · PEC-GPA (1) · PEC-GS (1) · PEC-OU (2) · PEC-REC (1) · PEC-REP (15) · PEC-WFM (5)
Platform: (Click arrow to add another value)
ComingSoon: (Click arrow to add another value)
Role:
None (25) · Administrator (4) · Administrator, Agent, Developer (2) · Administrator, Agent, Supervisor (2) · Administrator, Developer (2) · Administrator, Supervisor (28) · Agent (2) · Agent, Supervisor (4) · Supervisor (2)
DisplayName:
ANI Details Dashboard (2) · Developer Sandbox (1) · Export Trending Data (2) · Generate historical reports (2) · Genesys Softphone for Agents and Supervisors (2) · Getting Started (16) · Getting Started with CX Contact (2) · How Agent Setup works (2) · How Cloud Data Download Service works (2) · How Outbound works (2) · Learn about Digital Channels (1) · Log in (1) · Milestone Path Analysis Dashboard (2) · Operating and managing Genesys Info Mart (1) · Pre-configure tenant objects (4) · Pulse Manage Agents (2) · Staff Group Logs (1) · Test CodPen (1) · Transfer Dashboard (2) · Using the Developer Console (1) · Weekly Agent Group Performance Dashboard (4) · Weekly Agent Group Utilization Dashboard (4) · Weekly Business Attribute Dashboard (4) · Weekly Queue Summary Dashboard (4) · Weekly Self Service Containment Dashboard (4) · Workforce Management Product Alerts (2)
TocName: (Click arrow to add another value)
Dimension:
None (67) · deploydigital (4)
Product:
None (2) · Agent Setup (3) · Agent Workspace (2) · Cloud Data Download Service (2) · Co-Browse (2) · Digital Channels (5) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (2) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for Salesforce (2) · Gplus Adapter for WFM (1) · Internal Content Administration (1) · Outbound (CX Contact) (4) · Reporting (31) · Workforce Management (11)
Manual:
None (13) · Administrator (2) · Agent (7) · AspectDeployment (1) · DCPEGuide (2) · Deployment (3) · DevConsole (1) · Developer (2) · GIMPEGuide (1) · RPRT (28) · RT (2) · Source (1) · Super (1) · Supervisor (2) · SupervisorHelp (2) · Test (1) · User (2)
Application:
None (33) · Agent Setup (2) · Agent Setup, Cloud Data Download Service (2) · CX Contact (2) · Pulse Reporting (2) · Reporting GCXI (2) · Reporting, Reporting GCXI (26) · Workforce Administration, Workforce Management (2)
UseCase:
None (69) · CE01 (2)
PEPageType:
None (71)

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