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Article > Platform : GenesysEngage-cloud, GenesysCloud or GenesysEngage-onpremises or GenesysEngage-onpremises, GenesysCloud or None & Manual : Administrator or PDMCXGIM & Application : Agent Workspace, Agent Setup or None & PEPageType: None

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Standalone:
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productshort:
Draft:PEC-CAB (1) · Draft:PEC-DC (11) · Draft:PEC-Dev (1) · Draft:PEC-ES (1) · Draft:PEC-GPA (2) · Draft:PEC-GS (2) · Draft:PEC-IVR (1) · Draft:PEC-IWD (6) · Draft:PEC-PA (1) · Draft:PEC-REC (1) · Draft:PEC-REP (172) · Draft:PEC-WFM (1) · PEC-CAB (1) · PEC-DC (9) · PEC-ES (1) · PEC-GPA (2) · PEC-GS (1) · PEC-IVR (1) · PEC-IWD (3) · PEC-REC (1) · PEC-REP (1) · PEC-WFM (1)
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None (23) · Getting started with Advanced Chat (2) · Set up WhatsApp (2) · Tenant Settings (2) · Manage SMS Keywords (2) · Manage API keys (2) · Lucene query syntax (2) · Integrating Gplus Adapter in Classic (2) · Set up SMS (2) · About Digital Channels Admin (2) · FAQs (2) · Configure Agent UI (2)
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None (202) · Accessibility (1) · Configure Agent UI (3) · Frequently Asked Questions (2) · Getting started with Advanced Chat (2) · Integrating Gplus Adapter in Classic (2) · IWD Queries (2) · Prepare for Gmail integration (1) · Set up Email (1) · Set up IWD (1) · Set up SMS (2) · Set up WhatsApp (2)
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None (8) · Callback (2) · Digital Channels (15) · eServices Manager (2) · Genesys Recording, Quality Management, and Speech Analytics (2) · Genesys Softphone (3) · Gplus Adapter for Salesforce (4) · Intelligent Workload Distribution (8) · IVR Administration (2) · Platform Administration (1) · Reporting (172) · Workforce Management (2)
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