Drilldown: Article

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Article > Standalone: None

& Role

: Administrator, Agent, Supervisor

or None

& Product

: Genesys Skills Management

or Intelligent Workload Distribution

or Workforce Management

& Application

: Agent Desktop

or Recording

or None

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None (208) · No (4)

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Other values:

None (212)

None (1) · ADInst (1) · Admin (5) · Administrator (6) · Agent (6) · AIUG (10) · AzInst (3) · Developers (1) · ETLRef (2) · IWDDMPEGuide (14) · IWDPEGuide (15) · KBA (2) · Loc (2) · PDNAA (113) · PDNAM (1) · PDNAU (2) · SOO (5) · Super (5) · Supervisor (11) · SupervisorHelp (2) · TPOSR (2) · UEA (3)

None (212)

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