Learn how to store logs for Genesys Callback.
For solution-level documentation about logging, see Link to come.
GES outputs logs to stdout.
GES log size is highly dependent on usage. A high-traffic enterprise that accepts many callbacks daily will have much larger log sizes than an enterprise with only a handful of callbacks a day. For your reference, a single Create Callback operation, invoked from the Callback UI, generates 16 log messages in 1 second at full trace level. Therefore, at a rate of 10 callbacks/second, there are 160 log messages per second.
You can make changes to logging settings using the Helm values file. For information about the
log values included in the Helm charts, see the configMap section.