Difference between revisions of "GASN/Current/Admin/Prerequisites and browser support"

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|structuredtext=The Gplus Adapter for ServiceNow has the following prerequisites:
 
|structuredtext=The Gplus Adapter for ServiceNow has the following prerequisites:
  
*'''Genesys Engage Cloud''' must be enabled.
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*'''Genesys Engage cloud''' must be enabled.
 
*'''ServiceNow with OpenFrame plugin''' must be installed.
 
*'''ServiceNow with OpenFrame plugin''' must be installed.
 
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Revision as of 12:06, July 15, 2020

This section describes preconditions and browser requirements of the Gplus Adapter for ServiceNow.

Prerequisites

The Gplus Adapter for ServiceNow has the following prerequisites:

  • Genesys Engage cloud must be enabled.
  • ServiceNow with OpenFrame plugin must be installed.

Browser support

The Gplus Adapter is an integrated solution based on Genesys and ServiceNow, rendered within the OpenFrame.

The Gplus Adapter for ServiceNow can be used with the following browsers:

  • Google Chrome
  • Microsoft Edge.

To learn more about the Adapter installation, see How to install the Gplus Adapter.

Relevant links

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