From Genesys Documentation
(Published) |
|||
| Line 8: | Line 8: | ||
|MintyDocsProductLandingSections={{MintyDocsProductLandingSections | |MintyDocsProductLandingSections={{MintyDocsProductLandingSections | ||
|Type=Get Started | |Type=Get Started | ||
| − | |Links=*{{Link-Standalone|topic=PEC-Agent/GetStarted|display text=Getting started for agents}} | + | |Links=* {{Link-Standalone|topic=PEC-Agent/GetStarted|display text=Getting started for agents}} |
| − | *{{Link-Standalone|topic=PEC-Agent/trainagt | + | * {{Link-Standalone|topic=PEC-Agent/trainagt}} |
| − | |||
|Columns=No | |Columns=No | ||
}}{{MintyDocsProductLandingSections | }}{{MintyDocsProductLandingSections | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Communicate with customers and team members | |Title=Communicate with customers and team members | ||
| − | |Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADQuickStart|display text=Getting started with Agent | + | |Links=*{{Link-AnywhereElse|product=PEC-AD|version=Current|manual=Agent|topic=ADQuickStart|display text=Getting started with Agent Workspace}} |
*{{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents}} | *{{Link-Standalone|topic=PEC-GS/Users|display text=Genesys Softphone for Agents}} | ||
*{{Link-Standalone|topic=PEC-VM/Users}} | *{{Link-Standalone|topic=PEC-VM/Users}} | ||
| Line 32: | Line 31: | ||
|Type=XYZ Documentation | |Type=XYZ Documentation | ||
|Title=Integrations | |Title=Integrations | ||
| − | |Description=Gplus Adapters integrate the Genesys Agent | + | |Description=Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application. |
|Links=*{{Link-AnywhereElse|product=PEC-GPA|version=Current|manual=Agent|topic=GPASFLGettingStarted|display text=Gplus Adapter for Salesforce Agent's Guide}} | |Links=*{{Link-AnywhereElse|product=PEC-GPA|version=Current|manual=Agent|topic=GPASFLGettingStarted|display text=Gplus Adapter for Salesforce Agent's Guide}} | ||
*{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|display text=Gplus Adapter for Microsoft Dynamics 365 Agent's Guide}} | *{{Link-AnywhereElse|product=GAMD|version=Current|manual=Agent|display text=Gplus Adapter for Microsoft Dynamics 365 Agent's Guide}} | ||
Latest revision as of 19:19, July 28, 2022
Click on any of the following to see the documentation for that version:
Get Started
Communicate with customers and team members
Manage your work schedule
Integrations
Gplus Adapters integrate the Genesys Agent Workspace inside a third party Customer Relationship Management (CRM) application to enable agents to handle calls, emails, chats, and so on from inside their CRM application.
Comments or questions about this documentation? Contact us for support!