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|version=9.0.0
 
|version=9.0.0
 
|manual=Deployment
 
|manual=Deployment
|defaultform=Form:Article
 
 
|alternateforms=Form:ArticleKVP, Form:ArticleUnstructured, Form:TaskSummary
 
|alternateforms=Form:ArticleKVP, Form:ArticleUnstructured, Form:TaskSummary
 
|displayname={{MINTYDOCSPRODUCT}} Deployment and Operations Guide
 
|displayname={{MINTYDOCSPRODUCT}} Deployment and Operations Guide
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|pagination=no
 
|topicslist=* -Getting Started
 
|topicslist=* -Getting Started
 
** quickStart
 
** quickStart
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** sizing
 
** sizing
 
* -Install and Configure Predictive Routing
 
* -Install and Configure Predictive Routing
** cfgAsc
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** DataLoader
 
** DL-CfgFile
 
** DL-CfgFile
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** DL-EKS
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** DL-ESAWS
 
** DL-CFEP
 
** DL-CFEP
 
** dataReqs
 
** dataReqs
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** gdpr
 
** cfgSubroutines
 
** cfgSubroutines
 
** GIMintegration
 
** GIMintegration
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** ASCops
 
** ASCops
 
** subsOps
 
** subsOps
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|defaultform=Form:Article
 
|Auto=Manual sections
 
|Auto=Manual sections
 
|DisplayName=Welcome to the Deployment and Operations Guide
 
|DisplayName=Welcome to the Deployment and Operations Guide
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|sectionHeading=What's In This Guide
 
|sectionHeading=What's In This Guide
 
|alignment=Vertical
 
|alignment=Vertical
|structuredtext=*{{Link-SomewhereInThisManual|topic=quickStart|anchor=top|display text='''Quick Start'''}}: to get new users up and running
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|structuredtext=*{{Link-SomewhereInThisVersion|manual=Deployment|topic=quickStart|display text=Quick Start}}: to get new users up and running
 
*'''Planning:''' {{Link-SomewhereInThisManual|topic=envPrereqs|anchor=top|display text=system requirements}}, {{Link-SomewhereInThisManual|topic=architecture|anchor=top|display text=architecture and security}}, {{Link-SomewhereInThisManual|topic=sizing|anchor=top|display text=sizing}}, {{Link-SomewhereInThisManual|topic=dataReqs|display text=setting up data for import}}
 
*'''Planning:''' {{Link-SomewhereInThisManual|topic=envPrereqs|anchor=top|display text=system requirements}}, {{Link-SomewhereInThisManual|topic=architecture|anchor=top|display text=architecture and security}}, {{Link-SomewhereInThisManual|topic=sizing|anchor=top|display text=sizing}}, {{Link-SomewhereInThisManual|topic=dataReqs|display text=setting up data for import}}
 
*Configuring and installing on-premises components:
 
*Configuring and installing on-premises components:
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**Viewing your uploaded data
 
**Viewing your uploaded data
 
**Creating training, testing and evaluating predictors and models
 
**Creating training, testing and evaluating predictors and models
**Users with STAFF-level permissions can access {{Link-SomewhereInThisVersion|manual=Help|display text=an internal version of the Help}} that documents the additional functionality available to them.
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**Users with STAFF-level permissions can access {{Link-AnywhereElse|product=PE-GPR|version=Staff|manual=Help|display text=Predictive Routing Staff Help}} that documents the additional functionality available to them.
 
<!--*{{Link-SomewhereInThisVersion|manual=Developers|display text=API Developer's Guide}} explains how to use the GPR API, and includes the following topics:
 
<!--*{{Link-SomewhereInThisVersion|manual=Developers|display text=API Developer's Guide}} explains how to use the GPR API, and includes the following topics:
 
**Base URLs and authentication  
 
**Base URLs and authentication  
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*:The ''API Developer's Guide'' should be used together with the {{#Widget:ExtLink|link=https://developer.genesys.com/predictiveroutingapi/|displaytext=<i>Predictive Routing API Reference</i>}} (Requires a password for access. Please contact your Genesys representative if you need to view this document.)
 
*:The ''API Developer's Guide'' should be used together with the {{#Widget:ExtLink|link=https://developer.genesys.com/predictiveroutingapi/|displaytext=<i>Predictive Routing API Reference</i>}} (Requires a password for access. Please contact your Genesys representative if you need to view this document.)
 
-->
 
-->
*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GPR Predictive Routing Release Note for Genesys Engage cloud] - updates and corrections in the GPR Core Platform, which provides the GPR application and the GPR API, and performs agent scoring.
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*[https://docs.genesys.com/Documentation/PSAAS/Public/RN/GPR Predictive Routing Release Note for Genesys Multicloud CX] - updates and corrections in the GPR Core Platform, which provides the GPR application and the GPR API, and performs agent scoring.
 
*[https://docs.genesys.com/Documentation/RN/9.0.x/gpm-dtl90rn/gpm-dtl90rn Data Loader Release Note]
 
*[https://docs.genesys.com/Documentation/RN/9.0.x/gpm-dtl90rn/gpm-dtl90rn Data Loader Release Note]
 
*[https://docs.genesys.com/Documentation/RN/9.0.x/gpm-urs-subs90rn/gpm-urs-subs90rn URS Strategy Subroutines Release Note]
 
*[https://docs.genesys.com/Documentation/RN/9.0.x/gpm-urs-subs90rn/gpm-urs-subs90rn URS Strategy Subroutines Release Note]
 
|Status=No
 
|Status=No
 
}}
 
}}
|pagination=no
 
 
|inherit=no
 
|inherit=no
 
|Platform=GenesysEngage-cloud
 
|Platform=GenesysEngage-cloud
 
|Standalone=No
 
|Standalone=No
 
}}
 
}}

Latest revision as of 12:45, March 31, 2022

The following topics are defined for this manual but are not included in the list of topics: Deploy Data Loader, Join data
This manual is for version 9.0.0 of Genesys Predictive Routing.

Difference between revisions of "PE-GPR/9.0.0/Deployment"

This guide covers the following topics, enabling you to plan, set up, and maintain the on-premises components in your Genesys Predictive Routing (GPR) environment. GPR enables you to match interactions with agents for optimal outcomes.

Related documentation:

What's In This Guide

Looking for Something Else?

Consult the following Help and the Release Notes for other GPR topics:

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